Agentic Experience Intelligence Lead

Cupertino, California, United States Corporate FunctionsImagine what you could do here! The people here at Apple don't just create products — they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Apple Store Online is building the commerce infrastructure for a world where AI agents shop on behalf of people. This role makes sense of that landscape. You will track how agentic platforms are evolving, measure how ASO experiences perform inside them, and turn fragmented signals into the clear narratives and frameworks that drive strategy and investment. This is not a role for someone who stops at the data. The best candidate sees the story the data is telling, knows how to make that story land with a senior audience, and uses every tool available to do it well, from Tableau and Adobe Analytics to AI platforms that accelerate research, synthesis, and communication.DescriptionThis role owns the intelligence layer for agentic commerce: platform tracking, performance analysis, competitive monitoring, and the reporting infrastructure the team depends on. You will translate data and signals into clear points of view, build the materials that keep the team informed, and partner with strategy and delivery to ensure insights reach decisions.ResponsibilitiesOwn platform intelligence across the agentic commerce ecosystemAnalyze and narrate performance across platforms, surfaces, and marketsBuild decision frameworks, QBRs, and sources of truthRecommend where and why experiences should scaleTrack platform capabilities, competitive moves, and ecosystem shifts across major agentic platformsMonitor industry news, Apple internal intelligence, and partner developments on an ongoing basisAnalyze experience performance across engagement, conversion, and journey completionBuild comparison frameworks and evaluation models for platforms, features, and investment decisionsTranslate complex, ambiguous data into clear points of view and strategic recommendationsDesign and deliver executive-ready materials: Keynote decks, Pages briefings, performance narratives, and QBRPartner with strategy and delivery to ensure insights connect to decisions and executionMinimum Qualifications4+ years in analytics, strategy, product intelligence, or management consultingDemonstrated ability to synthesize complex, ambiguous data into a clear point of viewFluency with modern analytics and BI platforms, including Tableau and Adobe AnalyticsExperience evaluating digital platforms, products, or technology ecosystemsExperience designing and delivering executive presentations with strong visual storytelling in Keynote or equivalentFamiliarity with agentic surfaces and emerging AI interaction modelsPreferred QualificationsActive use of AI tools (such as Claude, ChatGPT, or Gemini) for research, analysis, synthesis, and content productionExperience producing recurring intelligence products e.g. newsletters, briefings, or market reportsExperience in AI, digital commerce, or platform ecosystemsStrong systems thinking: able to connect platform-level signals to business implicationsExperience working cross-functionally with product, engineering, or commercial teamsMBA or advanced degree in a related fieldAt Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $117,400 and $221,200, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple BenefitsNote: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicantAt Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.Learn about accessibility in Apple's workplaceLearn about reasonable accommodations for job applicantsApple accepts applications to this posting on an ongoing basis.#J-18808-Ljbffr

Government Careers

Show more