Security Systems Technician, NA

Security Systems Technician

The Security Systems Technician is responsible for monitoring and maintaining Vantage data centers security systems to ensure all customer security needs are met. This will involve project management activities for all security systems installs and any upgrades required.

This role is on-site in Ashburn, VA. Travel is required (see Job Requirements).

Essential Job Functions

• Participate in project management for all security system installations and upgrades.
• Collaborate with other groups or departments during system design, implementation, and commissioning of new VDC buildings to ensure projects are completed per VDC standards and all timelines are met.
• Monitor and maintain data center's Security systems to ensure that all customers security needs are met and functional with maximum uptime.
• Generate reports as needed for VDC Audits and as required by customers.
• Prioritize work schedule to minimize impact on customers.
• Build, lead, and maintain access levels for all Vantage Data Centers.
• Retrieve video footage as requested or required for legal, law enforcement or operational review.
• Handle all service requests for site repairs and maintenance.
• Lead all security related vendors for installations, ongoing service, and repairs to ensure timeline execution.
• Hands-on troubleshooting and repair as needed.
• Document all critical evolutions, lessons learned, and find possible efficiency gains in processes
• Support, and monitor vendor activities ensuring work activities meet scope of work and follow established procedures
• Develop and implement Standard Operations Procedures
• Lead the tasks in accordance with client service level agreement.
• Respond as needed when system maintenance or complications arise
• Additional duties as assigned by Management

Job Requirements

• DEC or equivalent work experience, in Information Technology preferred
• 5 + years of demonstrated ability/experience managing security systems, required
• 3+ years of demonstrated ability/experience with Access Control Systems (ACS), Video Surveillance System (VSS) required
• In-depth, hands-on expertise with all low-voltage security technologies (CCTV, access control, IP networking and structured cabling
• Experience designing security systems for new buildings or facilities, to include placement of access control systems, cameras, and call buttons
• Project management experience managing large scale projects with multiple deadlines and customers
• Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365
• Working knowledge of networking concepts (IP addresses, MAC addresses)
• Genetec certification highly desired or the ability to obtain certification within 90 days of hire
• Experience with Traka Systems
• Data Center experience is strongly preferred, but not required
• Able to plan, coordinate, and prioritize feature work to meet business commitments
• Strong communication skills (verbal and written) with effectively communicate internally with team members as well as externally with vendors and other service providers.
• Travel is expected to be less than 25%, but may be higher during construction projects

Physical Demands and Special Requirements

• Ability to stand 1/3 2/3 of the time
• Ability to walk 1/3 2/3 of the time
• Ability to sit 1/3 2/3 of the time
• Ability to climb and balance 1/3 2/3 of the time
• Ability to stoop, kneel, crouch and crawl 1/3 2/3 of the time
• Ability to reach with hands & arms 1/3 2/3 of the time
• Ability to smell, talk & hear
• Ability to use hands to type, handle & feel
• Ability to reach with hands and arms
• Ability to see at close and distance ranges and the ability to see color
• Must be comfortable working in a high stress, fast paced environment with shifting priorities
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
• Ability to lift up to 50 pounds 1/3 of the time

Additional Details

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown

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