Event Security Guard (NON-D Licensed)

Event Security Guard Non D-Licensed

The Florida Panthers Hockey Club is hiring personable, attentive individuals looking for a part-time, event-based role full of excitement. Our Event Security team members play a pivotal role in creating a safe environment for our guests from the moment they enter the venue until the moment they depart.

This role does not require a Florida D Security License. Please note that D-Licensed positions are preferred and non D-Licensed positions are limited based on events.

Essential Functions

• Monitor access to restricted areas and exterior doors, maintaining a secure environment for all visitors
• Control guest and vendor access to FTL War Memorial, both inside and outside the venue
• Check credentials to manage employee and visitor access during events
• Monitor and respond to security issues or potential risks that may arise during an event
• Provide excellent customer service to enhance the FTL War Memorial guest experience
• Escort guests as needed throughout the venue
• Follow all safety and security policies, programs, and procedures; manage crisis situations effectively
• Handle radios professionally, communicating openly and clearly with other team members
• Report all incidents to the Supervisor or Management
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Previous experience in security, event staff, and/or customer service strongly preferred
• Upbeat, team-first attitude with a genuine desire to help people
• Passion to work with others and willingness to learn
• Excellent interpersonal, organizational, written, and verbal communication skills
• Assertive, detail-oriented team player with a professional demeanor
• Self-motivated with the ability to work independently when necessary
• Must have a flexible schedule and be available for evenings and weekends
• Reliable transportation required
• Must pass a background check

Core Competencies

• Customer Service: Manages customer situations effectively; responds promptly to guest needs and requests for service and assistance
• Ethics: Treats coworkers and guests with respect; works with integrity to uphold the values of the organization
• Adaptability: Adapts to changes in the work environment; manages competing demands and unexpected events with composure
• Problem Solving: Identifies and resolves problems with sound reasoning; works well in group problem-solving situations
• Attendance & Punctuality: Adheres to scheduling expectations to ensure adequate staffing, positive team morale, and consistent productivity standards

Work Environment

This position works in a venue where the noise level is generally high, crowd traffic is heavy, and temperatures are variable often cold. Lights are bright or dark with occasional exposure to flashing lights and pyrotechnics.

Physical Demands

• Prolonged standing and walking, including moving between work sites over long distances
• Pushing, pulling, and lifting objects up to 30 pounds
• Repetitive motion of wrists, hands, and/or fingers
• Must be able to communicate clearly through talking and hearing at normal speaking levels
• Visual acuity required to monitor facilities, guests, and surroundings effectively

Position Type / Expected Hours of Work

This is a part-time, event-based position. Hours of work are based on the event schedule and are primarily evenings, weekends, and occasional holidays.

We welcome all to apply and join our team.

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