Security Systems Service Technician

Digi Security Systems is an industry leader in the design, installation, and support of custom video surveillance, electronic access control, and intrusion detection solutions for public and private partners. We've built our reputation on innovation and reliable service, and we're known as the industry's experts.Position OverviewWe are seeking an experienced Service Technician to join our operations in the Dallas, TX area. Rate of pay is dependent on experience , but typically ranges from $31-34+ /hr. This person will be responsible for performing the most skilled security technician work in the service, troubleshooting, alternation and programming of all security related systems. Service Technicians are service providers who support Digi's internal and external operations by providing custom programming, training, and technical advisement. This individual must have a expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at least five (5) years of experience working in the commercial security systems field.Main ResponsibilitiesService: Responsible for the professional service of access control, CCTV, and motion/intrusion/alarm systems. Additionally train and explain solutions to Partners for future reference.Troubleshooting: Diagnose variable issues on Partner systems and provide accurate diagnostic reports to the Service Coordinator. May require working on a variety of different systems.Programming: Ensures Partner systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call.Documentation: Completes service close out documentation, including Partner meetings/walkthroughs. Documents service quality and completes all required close out documents for invoicing.30 hours PTO plus 2 weeks vacation accrual rates3 weeks vacation accrual rate after first year of employment7 company-wide paid holidays throughout the yearOn-call and Travel pay bonuses401k plan w/corporate matching structureFull health benefits - medical, dental and vision offeredIncluded life insurance, additional coverage offeredAccident/critical illness insurance offeredFull set of Hilti tools for company useAll hand tools and consumables paid for by companyRequired training/licensing paid for by companyVoluntary professional development opportunitiesCompany laptop, company phone, uniforms and gearYearly stipend for steel-toed boots and work pantsOvertime and opportunities for bonus payPhysical RequirementsAbility to lift/move equipment and tools weighing up to 50 lbs.Ability to work from ladders or man lifts at extended heights.Must be able to differentiate colors.Must be comfortable standing for long periods of time and complete overhead work for long periods of time.Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.Disclaimer: This job description is not all encompassing of job responsibilities and is not in any way a binding document. It does not affect the at will nature of employment at Digi Security Systems.As set forth in Digi Security Systems's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Digi Security Systems is a federal contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and is required to provide equal employment opportunity to qualified people with disabilities. We are committed to measuring and improving our hiring practices and encourage all potential applicants to learn more about our equal employment opportunities.#J-18808-Ljbffr

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