Dispatcher

Delivering amazing customer service is the key to Worldnet International's operations. Our Logistics Team is driven by the confidence and trust our customers' place in us to secure their deliveries. As a team, we strive to keep this momentum by understanding that all positions at Worldnet are essential to our success. We offer an environment where we are focused on our core value of "Share the Love" to our internal Worldnet family, our customers and our community. We are looking for someone who is passionate about the same. Bring your experience in the Air Courier or Logistics industry plus strong analytical skills to join our journey to success. We will provide you with a robust benefits package, competitive compensation and an opportunity to continue to grow and develop in a supportive environment.

Job Purpose

The Dispatcher is responsible for ensuring that all collections and deliveries are completed. This dynamic multitasker will also be responsible for monitoring the activities of the Drivers ensuring ensure that all goods are collected and delivered in a timely manner, safely and in accordance with company policies.

We invite you to apply to become part of our Worldnet Family!

Duties and Responsibilities

• Communicate with drivers to arrange on-demand and on time deliveries
• Provide driver's with a solution for environmental factors that could cause delays for collections and deliveries
• Maintain constant communication with all departments to ensure the success of all shipments
• Communicate with Vendors and airlines requesting information as needed
• Ensure that all communication between drivers and dispatch is clear, concise and professional

• Monitor the collection screen ensuring that all jobs are dispatched timely based on company standards using the current TMS
• Verify all notes and instructions before dispatching a driver to a job
• Ensure that all Airport shipments are collected timely using the current TMS
• Review the trip sheets throughout the day ensuring that all shipments are delivered on time and POD'S are entered
• Perform daily Inspections of company vehicles to ensure that they are clean, smoke free and there are no new damages to the vehicle

• High school diploma or GED or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
• Minimum 1 year of prior dispatch experience in the logistics field
• Proficiency with MS office, windows OS, email and internet usage/research

• Flexibility with shift/schedule
• Working in a warehouse setting at times
• Ability to be able to lift up to 70lbs
• Assisting with Loading and unloading of cargo into vehicles
• Ability to sit, talk and hear
• Ability to function in work environment with moderate noise level from several sources creating constant activity

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