Government Careers
  • Dynamics 365 SME

  • Purple Drive
  • Culver City, California 90232 United States View Map
Overview:

Role: Dynamics 365 SME

Location: Culver City, CA (Onsite ONLY)

Duration: 6 months

• Provide support for Dynamics 365 platform usage, focusing on issue resolution, basic configuration assistance, and coordination with internal or vendor teams

• Required experience: 8-12 years of hands-on Dynamics 365 experience

• Troubleshoot user-reported issues across supported D365 modules, including L2 incident management (break-fix, service requests), L3 problem fixes, minor changes, evergreen processes, customizations, continuous improvements, and integrations, and L4 product vendor coordination

• Assist with role-based access, form behavior, and record visibility

• Support system updates, integrations, and platform health monitoring based on operational standards

• Design and implement CRM integrations and data migration strategies

• Develop custom workflows and perform system troubleshooting

• Utilize SQL Server for database management and reporting

• Create dashboards and reports using Power BI

• Develop scripts and customizations using JavaScript

• Required technical skills: Microsoft Dynamics 365, CRM integration, data migration, custom workflows, system troubleshooting, SQL Server, Power BI, JavaScript
Overview:

Role: Dynamics 365 SME

Location: Culver City, CA (Onsite ONLY)

Duration: 6 months

• Provide support for Dynamics 365 platform usage, focusing on issue resolution, basic configuration assistance, and coordination with internal or vendor teams

• Required experience: 8-12 years of hands-on Dynamics 365 experience

• Troubleshoot user-reported issues across supported D365 modules, including L2 incident management (break-fix, service requests), L3 problem fixes, minor changes, evergreen processes, customizations, continuous improvements, and integrations, and L4 product vendor coordination

• Assist with role-based access, form behavior, and record visibility

• Support system updates, integrations, and platform health monitoring based on operational standards

• Design and implement CRM integrations and data migration strategies

• Develop custom workflows and perform system troubleshooting

• Utilize SQL Server for database management and reporting

• Create dashboards and reports using Power BI

• Develop scripts and customizations using JavaScript

• Required technical skills: Microsoft Dynamics 365, CRM integration, data migration, custom workflows, system troubleshooting, SQL Server, Power BI, JavaScript
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