Dispatcher

Position: DispatcherPay Rate: $25.00 - $28.00 /hourlyLocation: Oakdale, CASchedule: Sunday - Thursday | 6:00 PM StartPosition SummaryWe are seeking a highly organized and detail-oriented Dispatcher to support daily operations within a fast-paced cold storage environment. This role serves as a critical communication hub between customers, drivers, warehouse personnel, and management to ensure efficient coordination of transportation, shipping, receiving, and inventory activities.The ideal candidate will possess strong administrative skills, excellent communication abilities, and the capacity to manage multiple priorities while maintaining accuracy and professionalismEssential Duties & ResponsibilitiesServe as the primary point of contact for customers, drivers, warehouse personnel, and internal departmentsHandle inbound and outbound phone calls, emails, and customer inquiries in a professional and timely mannerCoordinate delivery schedules, pickups, appointments, and transportation activitiesPrepare, review, and process shipping, receiving, inventory, and transportation documentation, including bills of lading and invoicesMaintain accurate records of product movement, inventory transactions, and operational reportsMonitor shipment statuses and communicate updates to customers, drivers, and internal teamsAssist warehouse and logistics personnel with scheduling and operational coordinationEnsure all documentation complies with company policies, safety standards, and regulatory requirementsProvide translation and interpretation support for Spanish-speaking employees and customers when neededPerform data entry, filing, scanning, record maintenance, and other general administrative dutiesSupport inventory tracking and documentation accuracyCommunicate operational concerns, delays, or discrepancies to management promptlyAssist with additional administrative and dispatch-related duties as assignedQualificationsPrevious experience in dispatching, logistics, transportation, warehouse administration, or a related administrative role preferredBilingual Spanish is a plus but not requiredStrong organizational skills with exceptional attention to detail and accuracyAbility to multitask and prioritize responsibilities in a fast-paced environmentExcellent verbal and written communication skillsStrong customer service and interpersonal abilitiesKnowledge of shipping, receiving, transportation, and inventory processes preferredAbility to work independently and collaboratively with cross-functional teamsFlexibility to work additional hours as business needs requireTechnical SkillsProficiency in Microsoft Word, Excel, Outlook, and other Microsoft Office applicationsExperience with Warehouse Management Systems (WMS) and logistics software preferredStrong computer, data entry, and recordkeeping skills

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