Security Concierge/Access Control (Full Time)

• Valid driver's license with a clean driving record
• Steel-toed shoes or boots
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• Provide customer service to visitors, employees, and/or contractors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities.
• Monitor lobby and reception areas, greet arriving guests, verify identification and/or visitor records, and help manage access in accordance with location policies.
• Answer phones, assist with directions, and support badge issuance, visitor sign-in, and other front desk documentation related to security-related operations.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate details to site contacts and/or emergency personnel as needed.
• Observe activity at the front desk and main entry points to help deter unauthorized access and report maintenance, access control, and other security-related concerns.

• Monitor activity to prevent unauthorized access
• Identify and report safety hazards, maintenance issues, or unusual behavior
• Complete all required reports before the end of each shift
• Follow all company policies, attendance expectations, and professional standards
• Participate in required training and site orientation

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