Technical Trainer with Security Clearance

Technical Trainer Amatriot is seeking a motivated, career and customer-oriented Technical Trainer to join our team based out of Chantilly, VA. Responsibilities include, but are not limited to: · Design, Develop, organize, and deliver comprehensive technical training and related materials in support of customers and/or company employees. · Instruct participants in one-on-one, small group, large group, virtual, and ad hoc training sessions. · Ensure training materials reflect current CACMS features, updates, and best practices. · Create documentation for standardized data collection, inspection, and collaboration processes. · Provide daily status reporting to management and customers during training activities. · Complete and submit all reporting requirements in a timely manner. · Establish and maintain positive relationships with Posts, domestic offices, and other stakeholders. · Communicate effectively with both technical and non-technical audiences. · Work independently and within small teams to support various software and systems-related tasks. · Work with customer teams and functional organizations to establish training content and objectives. · Ability to follow defined processes and document any issues/problems clearly. · Ensure training material reflects current product features. · After-hours and weekend support will be required as needed to support overseas or domestic training tasks. · Coordinate training schedules, logistics, and participant communications. · Track training completion rates and maintain accurate records in learning management systems. · Evaluate training effectiveness through assessments, surveys, and performance metrics. Job Qualifications: · 5 years of experience in Training and/or Information Technology. · Experience in delivering software applications training to end users on in a classroom, and/or one-on-one setting, and/or virtual or other equivalent teaching experience. · Excellent written, verbal, and interpersonal communication skills. · Demonstrated initiative, sound judgment, effective decision-making. · Must be able to travel up to 25% domestic and internationally. Education Requirements: · Bachelor's degree in engineering, computer science, mathematics, education, business administration or management information sciences. Work experience and/or industry certifications demonstrating technical proficiency may be substituted for education requirements. Preferred Qualifications: · One or more technical certifications (Microsoft Certified Trainer, Microsoft Certified Educator, MS Endpoint Administrator, etc.) highly preferred. · Experience training end users on complex hardware and software solutions is highly preferred. · Experience delivering technical training via remote training tools such as MS Teams. · Experience with Salesforce. Security Clearance Requirements: · Must be able to obtain and maintain a U.S. Secret clearance. Physical Requirements: · Must be able to remain in stationary position for up to 50% of the time. · Must be able to deliver clear and effective communication both verbally and non-verbally to deliver updates; briefings; or interface with co-workers; leadership as well as customer. · Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers. · Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine, etc. · Must be able to deliver presentations as needed. · Must be able to review; decipher and understand program manuals; software/hardware manuals; training manuals; etc.