Principal IT Projects Manager

The Position

OPEN EXAMINATION - ONE YEAR PROBATIONARY PERIOD

Job Description: Under the direction of the Technology Manager, serves as the senior project leader responsible for the planning and delivery of enterprise, mission-critical, and Citywide technology initiatives. This position supervises project management staff (as assigned), oversees major technology programs, and plays a central role in implementing Project Management Office (PMO) standards, coordinating enterprise programs, and supporting executive reporting. The Principal IT Projects Manager leads large-scale initiatives involving multiple departments, vendors, and technical domains and advises management on project prioritization, sequencing, and strategy to ensure measurable operational benefit and successful adoption.

Classification Code: 2730

Reporting Relationships:

This position reports to the Technology Manager.

Common Responsibilities:

In the City of Glendale, all positions are responsible for excellent performance in the following areas:

Skills and Abilities

Customer Service

Provide exceptional customer service to all employees, customers, vendors and other City departments.

Ethics

Model and practice the highest standards of ethical conduct.

Performance

Develop necessary skills from on-the-job training and meet standards of performance for the classification by the end of the probationary period.

Work the necessary hours and times, including overtime as authorized for non-management staff, to complete goals, tasks, and objectives.

Safety

Ensure the duties of the position are performed in a safe and efficient manner.

Assume responsibility for maintaining a safe working environment.

Teamwork

Foster a teamwork environment.

Establish and maintain effective working relationships.

Communications

Give and receive direction in English.

Communicate effectively in English, both orally and in writing.

Equipment

Operate or use all position-related software, equipment and tools effectively and safely.

Cybersecurity

Actively participate in maintaining a secure computing environment by adhering to and implementing City cybersecurity policies, procedures, and best practices. This includes understanding common cyber threats such as phishing and malware, and promptly reporting suspicious activities.

Minimum Requirements

MINIMUM REQUIRED QUALIFICATIONS

The following functions are typical for this classification. Incumbents may not perform all listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.

Education:

A Bachelor’s Degree from an accredited college or university with major coursework in Information Technology, Computer Science, Management Information Systems, Public Administration or a closely related field is required.

Experience:

One (1) year of experience working in the City of Glendale IT Department performing comparable project support or coordination duties plus three (3) additional years of progressively responsible experience managing information technology projects, including complex or enterprise implementations, with formal lead or supervisory responsibility over project teams and coordination of multiple concurrent technology initiatives;

OR

Four (4) years of progressively responsible professional experience managing information technology projects.

Experience must include primary responsibility for project planning, scheduling, vendor coordination, and stakeholder management.

Certifications/Licenses

One or more of the following certification(s) is highly desirable:

Project Management Professional (PMP) Certification

Information Technology Infrastructure Library (ITIL) Foundation Certification

Agile/Scrum Certification

Transportation:

A valid California Class C driver’s license is required.

Click here to view the complete class specification outlining all job duties and requirements:

Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy .

Working Conditions

Work is primarily performed indoors in an office setting.

Work is primarily performed Monday to Friday during regular office hours.

Evening work may be required.

Weekend or holiday work may be required.

Emergency response may be required 24 hours per day, 7 days per week, including nights, weekends and holidays.

Selection Process

EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience and education will be invited to the selection process.

ORAL INTERVIEW: (Weight: 100%) To evaluate the applicant's experience, education, and general background for the position.

Candidates must pass the exam with a minimum score of 70.00% in order to be placed on the eligible list.

TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Evaluations will be based on the candidate's education and experience relevant to the position. Examinations will assess the candidate's education, experience, knowledge and skills related to the job. The City of Glendale reserves the right to modify the examination components or their weighting. If changes are necessary, candidates will be informed of the specific examination components and their weight before the examination is administered. The City of Glendale complies with state and federal obligations to provide reasonable accommodations for applicants and employees with disabilities. Applicants with special needs are encouraged to inform the Human Resources Department at least five days before the first examination to ensure reasonable accommodations can be arranged. The provisions of this bulletin do not constitute an express or implied contract.

The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance.

The above listed benefits apply to full-time, salaried positions only.

Closing Date/Time: 7/13/2026 11:59 PM Pacific

City of Glendale

818-548-2152 Show more