Dispatcher

Training Flight Dispatcher

This position is responsible for dispatching, checking in, and managing training flights and simulators. Responsibilities include:

• Dispatch and check in aircraft and simulators using an online resource management system.
• Verify students' identity and assure they have proper documentation to fly.
• Be problem solvers and act as structured communicators between pilots / maintenance / students/ supervisors.
• Responsible for initiating lines of communication for safe operations and during incidents.
• Perform other related duties and assignments as required.
• Supports and participates in the organization's Continual Improvement Program to comply with ISO 9001:2015 requirements by adhering to processes and procedures.

Requirements include:

• Education preferred: High School Diploma or GED.
• Logistical or flight school operational experience preferred.

Skills and abilities:

• Must be detail oriented and have good computer operating skills.
• Customer service skills are a must.
• Excellent oral and written communication skills.
• Ability to identify problems or potential problems and develop and implement solution.

Knowledge:

• Microsoft Office is preferred (Excel, Word, Outlook).

Equipment/machinery used:

• General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc.

Physical and safety requirements:

• Will be working primarily inside the facility.
• May have limited exposure to aircraft, simulators and equipment.
• May require prolonged periods of sitting or standing and computer use.

Others:

• Extreme attention to detail.
• Self-starter, does not wait for others to provide work, finds ways to keep busy or help others.
• Works with minimal supervision.
• Innovative/creative, finds faster ways to do things to save time to the organization and the client.
• Flexible/adaptable to fast changing pace and instructions according to client priorities.
• This position is listed as Non-Exempt.

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