Field Dispatcher (Reno, Nevada, United States)

Bejac Corporation, one of the largest specialty equipment dealers in the Western United States, is hiring.

Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job.

This is a full-time position; Monday -- Friday, 8 AM -- 5 PM. Bejac offers an excellent benefits package! Must be located in or around Reno.

Essential Duties & Responsibilities:

Handle customer calls related to service billing questions, disputes and/or explanations
Follow-up on quotes and pending repairs
Monitor mechanic time on work orders
Control labor hours
Prepare technician evaluations
Discuss technician deficiencies
Answer calls for service, recording the necessary information to either work through the situation or to dispatch the appropriate technician

We are an Equal Opportunity Employer.

Qualifications:

Previous supervisor experience is a plus
Excellent customer service and communication skills - Must be able to pass a pre-employment drug screen and physical
Experience with Microsoft Word and Excel

Bejac Corporation, one of the largest specialty equipment dealers in the Western United States, is hiring.

Our Reno, NV location is currently seeking a Field Dispatcher who will dispatch the appropriate technicians for the job.

This is a full-time position; Monday -- Friday, 8 AM -- 5 PM. Bejac offers an excellent benefits package! Must be located in or around Reno.

Essential Duties & Responsibilities:

Handle customer calls related to service billing questions, disputes and/or explanations
Follow-up on quotes and pending repairs
Monitor mechanic time on work orders
Control labor hours
Prepare technician evaluations
Discuss technician deficiencies
Answer calls for service, recording the necessary information to either work through the situation or to dispatch the appropriate technician

We are an Equal Opportunity Employer.

Qualifications:

Previous supervisor experience is a plus
Excellent customer service and communication skills - Must be able to pass a pre-employment drug screen and physical
Experience with Microsoft Word and Excel

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