Virtual Patrol Operator

Virtual Patrol Operator

The Virtual Patrol Operator (VPO) is an entry-level analytical position in the Detroit Police Department's Crime Intelligence Unit. Individuals who aspire to become a civilian Crime Analyst with the Detroit Police Department, but do not have the requisite qualifications will be able to create a pathway towards such a career by first working as a VPO. Under general supervision, monitors Green Light partner locations through high-definition security cameras and reports elements of crime and crime in progress.

Examples Of Duties

Major Job Duties:

1. Monitor Project Green Light (PGL) locations as well as other video assets.
2. Document events at PGL locations as well as other video assets.
3. Notify supervision of important and/or critical incidences at PGL locations or other camera assets.
4. Observe, detect and report elements of crime through video streams.
5. Notify dispatch of location or crimes in progress.
6. Prepare and present written reports of activities and conditions observed.

Minimum Qualifications

High School Diploma or GED; college student (junior or senior status) with coursework in Criminal Justice or related field is preferred. One (1) year of recent customer service experience working in an office that required the exercise of responsibility for methods and results is preferred. One (1) to three (3) years of experience in video monitoring, investigations, or security operations is preferred.

Supplemental Information

Evaluation Plan

• Work Sample: 35%
• Interview: 35%
• Evaluation of Training, Experience and Personal Qualifications (T.E.P.): 30%
• Total Work Sample, Interview and Evaluation of T.E.P:100%
• Detroit Residency Credit:15 Points
• Veteran Points:0-15 Points

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