Dispatcher

John Knox Village of Florida is seeking a responsive, organized, and customer‑focused Dispatcher to support our residents and transportation team. In this essential role, you will answer incoming calls from residents, coordinate carts and buses efficiently, and ensure transportation needs are met with care, accuracy, and professionalism. Your ability to think quickly and communicate clearly will help create a smooth, supportive experience for everyone you serve.About The RoleAs a Dispatcher, you will be the central point of communication for transportation requests across our community. You will direct carts and buses, prioritize calls, and ensure timely assistance for residents. Your role is vital in maintaining mobility, comfort, and peace of mind for those who rely on our services. By facilitating these essential operations, you will contribute to a positive, resident‑centered environment and reinforce our commitment to exceptional, customer‑centric care.What We're Looking ForExcellent communication skillsStrong interpersonal abilities with a friendly, empathetic approachAbility to read, write, and speak in EnglishStrong organizational and time‑management skillsAbility to multitask and prioritize effectivelyCalm, adaptable demeanor in fast‑paced or changing situationsProblem‑solving mindset with attention to detailCustomer‑focused attitude that fosters trust and satisfactionJob ResponsibilitiesAnswer resident calls promptly and professionallyCoordinate carts and buses to ensure timely transportationPrioritize and manage multiple requests efficientlyCommunicate clearly with drivers and team membersProvide friendly, supportive service to residents and guestsMaintain accurate information and relay updates as neededSupport a positive, resident‑centered environmentPerform other duties as assignedBenefitsIf you are ready to be the change and contribute to a safe and supportive atmosphere, this role is the ideal next step for you. You can enjoy great benefits such as:Medical, Dental, and Vision Insurance403(b) Retirement PlanLife InsuranceFlexible Spending AccountCompetitive SalaryPaid Time OffPaid MealsScholarship program up to $15,000 per qualified employeeFree like‑new appliances available to employeesGreat work environmentAmazing sense of communityTake the leap into an exciting career where your contributions matter.About John Knox VillageJohn Knox Village is a not‑for‑profit Life Plan Retirement Community offering independent living, assisted living, and skilled nursing care to more than 1,000 residents. Our scenic 70‑acre campus in Pompano Beach is conveniently located near major highways and transportation options.Additional RequirementsThis position is subject to Level 2 background screening in accordance with Florida law. More information can be found on the AHCA Background Screening webpage: Knox Village is a Drug‑Free and Tobacco‑Free Workplace . We are an Equal Opportunity Employer (EOE) .#J-18808-Ljbffr

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