Security Officer Dispatch- 3rd Shift

ResponsibilitiesPerforms duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines, and safety rules.Takes necessary steps to ensure the safety and security of operations.Answers both internal and external phone calls with professionalism and routes the calls appropriately.Must be able to multitask.Utilizes various computer systems and programs to monitor and/or log the events that occur on shift.Appropriately assigns tasks based upon scheduling and what the task entails.Exercises good judgment to ensure the safety and security of the guests, staff, and assets within the limits of standard or accepted policies and procedures.This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.Patrol, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, in order to oversee the comfort, safety and security of our guests.Coordinates with Surveillance on monitoring critical areas.Maintains visible presence and takes action to ensure the safety and security of guests, staff, and organizational assets.Monitors and controls guest access to and from gaming and non-gaming areas.Assist local law enforcement and the Illinois Gaming Agents as needed.Act as a Security Officer when not assigned as a Dispatcher.Other duties as assigned.QualificationsMust be at least 21 years of age.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and ExperienceHigh school diploma/GED; or six months to one year experience working in an environment where multitasking is necessary. Must be dependable and display sound judgment.Language SkillsAbility to read and comprehend simple instructions, short correspondence and memos.Ability to write simple correspondence.Ability to effectively communicate in English with customers and employees.Certificates, Licenses, RegistrationsMust qualify for and maintain a license with the IL Gaming Board.Must have a valid driver's license.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will regularly be seated or standing and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can occasionally be very loud.Starting Salary$18.00 per hour#J-18808-Ljbffr

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