Dispatcher

OverviewTransdev in Oakland, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.ResponsibilitiesAssist with execution of daily operations plans that align with client specifications and priorities.Provide leadership, training, and oversight for on-site workforce to ensure daily operational goals are met.Maintain a high level of confidentiality in handling sensitive operational and personnel matters.Assist in team briefings and focused discussions, keeping employees informed of updates and expectations.Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication.Drive continuous improvement initiatives.Maintain a strong focus on data-driven decision-making to improve processes and service delivery.Perform other duties as required.QualificationsHigh School Diploma or GED; Technical Degree preferred.3-5 years' experience dispatching.Excellent verbal, interpersonal and customer service skills.Problem solving and analytical skills.Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.BenefitsVacation: minimum of two weeksSick days: 9 daysHolidays: 11 daysOther standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disabilityPhysical RequirementsMust be able to work shifts or flexible work schedules as needed.Generally subjected to long periods spent sitting, typing, or looking at a computer screen.Work environment will be indoors and outdoors.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.comDrug-free WorkplaceTransdev maintains a drug-free workplace. Applicants must:Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).Successfully pass a pre-employment drug screen.About TransdevAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.Find out more at www.TransdevNA.com or watch an overview video at

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