Dispatcher

## DispatcherApplylocations: FL - Fort Walton Beachtime type: Full timeposted on: Posted Todayjob requisition id: REQ14559# **Make a Difference**At MTM Transit, you're not just part of a team—you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.**What will your job look like?****MTM Transit** is looking for a detail-oriented and highly organized **Dispatcher** to support day-to-day transportation operations. In this role, you will coordinate routes and trips, communicate with drivers, and help ensure safe, efficient, and on-time service. This position plays a key role in delivering high-quality transportation services while maintaining compliance with company and client procedures.This position is contingent on the award of contract.**Location:** Okaloosa County, FL**Starting Rate:** $17.70## **What You'll Do (Essential Functions)*** Answer calls and assist with ride dispatching* Organize and assign trips based on schedules, locations, and operational efficiency* Provide drivers with directions and real-time support* Troubleshoot and resolve scheduling or routing issues* Maintain consistent communication with drivers and transportation providers* Monitor service via radio and telephone to ensure quality performance* Record trip details including departure times, destinations, and expected returns* Report and document incidents, delays, no-shows, or service issues* Notify providers of next-day schedules and any new trips* Provide feedback on driver performance## **What We're Looking For (Knowledge, Skills & Abilities)*** Strong communication and interpersonal skills* Excellent organizational skills with attention to detail and timeliness* Ability to multitask in a fast-paced environment* Experience using scheduling software and two-way radio communication* Basic data analysis skills* Proficient in Microsoft Office (Word, Excel, Outlook)* Ability to maintain confidentiality and professionalism* Dependable attendance and reliability## **Qualifications*** High school diploma or GED required* 2+ years of dispatching, routing, or scheduling experience preferred* Experience with transit scheduling systems preferred* Knowledge of GPS/GIS systems preferred* Must be authorized to work in the United States**What's in it for you*** Health and Life Insurance Plans* Dental and Vision Plans* 401(k) with a company match* Paid Time Off and Holiday Pay* Maternity/Paternity Leave* Tuition Reimbursement* Perks Discount Program* Leadership Mentoring Opportunities***Equal Opportunity Employer: MTM Transit is an equal opportunity employer. MTM Transit considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM Transit's People & Culture.***#J-18808-Ljbffr

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