Night Shift Dispatcher

(Please note if you are viewing this posting on an external job board, unless specifically stated in the posting, the provided hourly/salary estimates may not be accurate as they are not provided by CKS.)We are seeking a reliable and detail-oriented Night Shift Dispatch Coordinator to serve as the primary point of contact for drivers and overnight operations. This role is responsible for supporting drivers, coordinating equipment resources, addressing time-sensitive transportation issues, and ensuring smooth communication between drivers, maintenance personnel, and company leadership during overnight hours.The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and can effectively manage multiple priorities while maintaining a high level of customer service and operational efficiency.Key Responsibilities Serve as the first point of contact for driver questions, concerns, and operational issues.Locate and coordinate trailer assignments for drivers as needed.Verify pickup paperwork for completeness and accuracy.Coordinate and contact roadside assistance providers in a timely manner when equipment issues occur.Reassign tractors and equipment to drivers when operational issues arise.Verify and review orders within BC system when discrepancies or issues occur.Provide coverage for night yard driver call-outs, absences, and vacation periods as needed.Coordinate with the company maintenance shop regarding second-shift and overnight repair needs.Serve as the primary overnight company contact and communicate significant operational issues to management.Assist drivers with time-sensitive situations, including production delays, waiting times, and schedule adjustments.Maintain accurate records of driver communications, equipment assignments, and operational issues.Ensure compliance with company policies, safety standards, and transportation regulations.Qualifications Previous dispatch, transportation, logistics, or fleet operations experience preferred.Strong communication and interpersonal skills.Ability to make sound decisions under pressure.Excellent organizational and multitasking abilities.Proficiency with transportation management systems, dispatch software, and Microsoft Office applications.Ability to work independently with minimal supervision.Knowledge of trucking operations, equipment, and DOT regulations preferred.High school diploma or equivalent required.What's In it for You?Stable, growing organization with opportunity for future advancement of qualified candidates if successful in supervisory assignmentsCompetitive pay based on experience and qualificationsPaid vacation, sick days, and bonus after eligibility period metExcellent medical, dental, and vision benefits at modest employee contributions401k participation with Company matching contributions upon completion of the first 30 days of service.#J-18808-Ljbffr

Government Careers

Show more