Dispatcher

DispatcherTransdev in San Bernardino, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service‑oriented professionals who are dedicated to safety.Position subject to Collective Bargaining Agreement.Compensation and BenefitsCompetitive compensation package of $20.50 per hour.Benefits include:Vacation: up to 5 days per yearPaid Sick Leave: 8 hrs monthly full‑time employees / 5 hrs monthly part‑time employees; medical, dental & vision after 90 calendar days of employment for full‑time employees, life insurance, 401(k) retirement benefits, and company holidays.Sick days: 5 daysHolidays: 8 days; 6 standard and 2 floatingOther standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability.Benefits may vary depending on location policy. The above represents the standard Corporate Policy.Key ResponsibilitiesOversee road service assigned carriers by tracking trip performance measures, route start times, incidents, etc.Provide customer support by responding to questions and concerns regarding customer trips including no‑shows, cancellations and missed trips.Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.Other duties as required.QualificationsHigh School Diploma or GED; Technical Degree preferred.1–2 years' experience dispatching.Excellent verbal, interpersonal and customer service skills.Problem‑solving and analytical skills.Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.Physical RequirementsMust be able to work shifts or flexible work schedules as needed.Employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.Work environment will be a combination of both indoors and outdoors.Reasonable AccommodationsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.Equal Employment OpportunityTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or any other classification protected by federal, state, or local law.Drug‑Free WorkplaceTransdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States and pass a pre‑employment drug screen.#J-18808-Ljbffr

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