Dispatcher

We are a full-service residential HVAC, plumbing, and electrical company that provides 5-star residential services delivered through a customer‑focused system.PAY AND BENEFITSPaid Holidays with no on‑call; Paid VacationMedical, Dental, and Vision benefits packages401k with company match at 2%Paid training, ongoing instruction and coachingEmployee appreciation activities and eventsExtra incentive programs and bonusesBraves Season TicketsBenefits start after only 60 days.RESPONSIBILITIESMeet daily revenue goals by prioritizing the most urgent and profitable callsRelay accurate information to technicians, ensuring proficient, quality customer experiencesManage the whereabouts and needs of every technician in the fieldCorrectly close out every job – assuring technicians assign all tasks, materials, costs, etc.Respond to customer requests, resolving issues and promoting the brandUpdate customers throughout the day on the technician's progressEnsure that follow‑up calls are identified and scheduled in a timely mannerUpdate and continually be on the look‑out for Service Titan customer data inconsistencies and record needs/discrepanciesQUALIFICATIONSHighly organized with exceptional follow‑through abilitiesPrevious experience in Home Services Dispatching: Plumbing, HVAC, Electrical, Pest Control etc.IT competent; good typist and proficient with phone systemsBe knowledgeable about Bardi products, services, and offer them to the customer in a pleasant professional manner. Strong customer service and communication skills.Ability to build trust, diffuse conflict and hold others accountableMust be able to clear a drug test and background checkBardi is an Equal Opportunity Employer.EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.#J-18808-Ljbffr

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