Security Officer Lobby Concierge

Allied Universal - - Responsibilities: Provide customer service to tenants, visitors, and staff by carrying out site-specific procedures, access protocols, and when appropriate, emergency response activities at a commercial real estate location; Monitor the front desk area, greet arriving guests, verify identification and/or visitor information, and direct individuals to the appropriate destination in a professional manner; Answer phones, manage visitor logs, issue temporary access credentials as directed, and report unusual activity, incidents, and/or maintenance concerns through established communication channels; Respond to incidents and critical situations in a calm, problem-solving manner while supporting property management and following Allied Universal and site-specific security-related policies; Assist with front desk administrative tasks, monitor entry points and cameras as assigned, and help to deter unauthorized access through attentive observation and consistent application of post procedures