Security and Loss Prevention Expert, NA (Fulfillment & Operations)

Security and Loss Prevention Expert (SLP Expert) – Amazon.com Services LLCThe Security and Loss Prevention Expert (SLP Expert) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. This role leads the effort to efficiently and effectively provide End-to-End (E2E) S&LP services across all assigned operational business units. This position reports to the SLP Cluster Manager.Key ResponsibilitiesIdentify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.Actively monitor and report outcomes for systems and tools that generate data indicating site/region opportunities.Manage confidential investigations and prepare prompt reports of theft, fraud, and workplace violence/critical incidents.Utilize continuous improvement to drive process enhancements and increase efficiency.Serve as the department's liaison and security/crisis management subject matter expert, keeping site leadership informed on the department's key issues, strategies, and performance.Identify, promote, and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs, processes, and initiatives, incident response planning, facilitating and management.Domestic regional travel up to 50% of the time when applicable.Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; stand/walk for up to 12 hours during shifts; work in environments where noise level varies and can be loud; work in environments subject to variable temperatures and weather (delivery stations include outside loading departments); continuously climb and descend stairs (applies to sites with stairs).Work 24/7 operations and be available for all shifts, including nights, weekends, and holidays.A Day in the LifeAs an SLP Expert, you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security‑related incidents, and loss events. During your investigations, you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes to identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You also identify and act upon initiatives improving our physical security infrastructure and contribute directly to budgetary planning for our external suppliers. You interact daily with external security service providers to ensure delivery of high‑quality security services and a smooth customer experience. You will be working on multiple high‑impact initiatives/projects by collaborating with stakeholders across organizational levels to deliver measurable outcomes through effective project management.About the TeamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon's Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.Basic QualificationsBachelor's degree or equivalent, or 4+ years of relevant professional or military experience.2+ years of security service, loss prevention, asset protection, investigations, or law enforcement, or 2+ years of Amazon (Blue Badge/FTE) experience.Preferred QualificationsExperience in implementing metric‑based strategies utilizing continuous improvement concepts.Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors.2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, or supply chain.Investigative interviewing experience; relevant certifications such as Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or similar.Workplace incident mitigation or de‑escalation and business continuity planning experience.Proficient in Microsoft Office, including use of Excel pivot tables and development of charts/graphics.Compensation and BenefitsThe base salary range for this position is $49,500.00 – $86,700.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance, and optional supplemental life plans), employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more at USA, NC, Wilmington.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr

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