Dispatcher

Labcorp Dispatcher Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.Work Schedule: Monday, Tuesday, Thursday, Friday, 9:00am - 7:30pm (4x10)Job Responsibilities: Utilize route management software to schedule, coordinate and dispatch specimen pickupsManage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)Responsible for specific service area to ensure best possible solutions for clientAchieve location productivity and expense targets while meeting customer expectationsEnsure a balance between customer response time, accuracy and cost/productivity targetsFollow standard procedures for field requests for service and dispatching callsProblem solve and provide potential resolutions for any specimen related issueUtilize multiple databases to process requests and inquiriesPerforms a variety of administrative/clerical duties as neededMinimum Qualifications: High School Diploma or equivalentPreferred Qualifications: 6 months or more previous dispatcher experienceAdditional Job Standards: Strong computer skillsStrong attention to detail and organizational skillsAbility to problem solve customer issuesAble to lift up to 50 lbs.Flexibility to work overtime as neededExceptional customer serviceStrong communication skills; both written and verbalAbility to work independently or in a team environmentComfortable working under minimal supervisionPay Range: $21.52 to $32.88 per hourAll job offers will be based on a candidate's skills and prior relevant experience and the terms of the collective bargaining agreement between Dynacare Northwest, Inc. and United Food and Commercial Workers Union, Local 21.Benefits: Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), accrue up to 18 days of Annual Leave per year (includes 8 holidays) and Sick Leave (0.0333) hours of sick leave for each hour of work) capped at 64 hours per year, Tuition Reimbursement and the Employee Stock Purchase Plan.Labcorp is proud to be an Equal Opportunity Employer:Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.We encourage all to apply

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