Dispatcher

Summary

Job description:

Neese Heating & Air is seeking experienced HVAC dispatchers that understand and value customer service. We are looking to add high energy, dependable, organized, full time dispatchers. As a dispatcher, you would be responsible for maintaining the dispatch board/service technicians schedule, routing them based on location, answering incoming calls, making outbound calls, quoting and scheduling parts, running credits cards, etc.

Requirements:

• Excellent customer service and phone skills
• Great organization
• Geographical knowledge of our service area for proper dispatching
• Dependable & having reliable transportation to work.

Benefits:

We invest in the whole you - your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot - an exclusive employee discount program. When you join us, you're not just getting a job - you're gaining a benefits package designed to support you at every stage of life.

Job Type: Full-time

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Job Description

Job description:

Neese Heating & Air is seeking experienced HVAC dispatchers that understand and value customer service. We are looking to add high energy, dependable, organized, full time dispatchers. As a dispatcher, you would be responsible for maintaining the dispatch board/service technicians schedule, routing them based on location, answering incoming calls, making outbound calls, quoting and scheduling parts, running credits cards, etc.

Requirements:

• Excellent customer service and phone skills
• Great organization
• Geographical knowledge of our service area for proper dispatching
• Dependable & having reliable transportation to work.

Benefits:

We invest in the whole you - your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot - an exclusive employee discount program. When you join us, you're not just getting a job - you're gaining a benefits package designed to support you at every stage of life.

Job Type: Full-time

Shift:

• 8 hour shift
• Day shift

Work Location: In person