Information Technology Administrator

Job Description

City of Claremont

This opportunity is available following the internal career advancement of a member of our team.

The City of Claremont is seeking a highly motivated, service-oriented, technically skilled Information Technology Administrator to join our team. Under the direction of the Information Technology Officer, this position plays a critical role in ensuring the optimal performance, security, reliability, and availability of the City's technology environment.

As a fiscally sound organization with a recently adopted balanced two-year budget, the City offers employees the opportunity to build their careers in a stable and well-managed municipal environment. We believe our employees are our greatest asset. We foster a workplace where innovation, collaboration, and public service come together to make a meaningful difference.

If you would like to:

• Be part of an organization that values creativity and innovation and looks for new ways to improve services.
• Work in a diverse and dynamic technology environment where your expertise will be valued and your ideas can make a difference.
• Collaborate with talented professionals across departments, as well as technology partners and vendors.
• Serve the community while enjoying the opportunity to build a rewarding career in local government.

Apply to be our next Information Technology Administrator!

SUPPLEMENTAL RECRUITMENT INFORMATION

Candidate applications will be screened for minimum qualifications as well as against the pool of qualified applicants who apply. Successful candidates will be invited to attend a panel interview. Dates for recruitment processes are subject to change. Recruitment may close after a sufficient number of qualified applicants are received. All candidates will be notified of their standing in the recruitment process via email.
OPEN DATE: August 17, 2026 CLOSE DATE: September 2, 2026 PANEL INTERVIEW: September 14, 2026

The Position

Under the direction of the Information Technology Officer, the Information Technology Administrator is responsible for the optimal operation, security, and reliability of servers, storage, cloud, and software systems across a diverse, multi-location, multi-platform environment.

The Information Technology Administrator will provide expert-level technical system administration for physical and virtual servers; support enterprise hardware, software, data management, telecommunications, and network infrastructure; strengthen cybersecurity, network resilience, and disaster recovery capabilities; oversee external contractors, consultants, and vendors to ensure project requirements and timelines are met; manage multiple technology projects while maintaining day-to-day operational excellence; develop clear, comprehensive technical documentation and reports.

Some exciting projects include:

• Cyber Resilience: Implementing and supporting network policies designed to improve cybersecurity and organizational resilience.
• Emergency Operations Center Network Refresh
• City-Wide Telephony Upgrade
• Hybrid to Cloud-Native Identity and Device Management

The Information Technology Administrator may provide indirect supervision over clerical and technical support personnel. Work hours are generally Monday through Thursday (38-hour work week) between 7:30 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required.

T he ideal candidate will:

• Bring broad IT expertise and strong technical skills to support City operations.
• Work independently while contributing effectively to a collaborative, team-oriented environment.
• Manage competing priorities, projects, and deadlines with organization and accountability.
• Build trusted relationships with City staff, elected officials, and appointed bodies.
• Deliver professional, responsive, solutions-focused IT service.
• Champion innovation and continuous improvement in technology, systems, and services.
• Stay adaptable and organized while responding to evolving technology needs and challenges.

Ideal Candidate

Experience:

Five years of progressively responsible experience involving information technology support with network, systems, or database administration, preferably in public safety or a municipal enterprise-level environment.

Or

Seven years of progressively responsible experience as an information technology administrator, network administrator, at an enterprise system level, with relevant certifications to perform the abovementioned duties.

Or

Any combination of progressive experience as an information technology administrator or network administrator at an enterprise system level with relevant certifications to perform the duties highlighted above.

Education: Bachelor’s Degree from an accredited college or university in computer science, information systems management, or a closely related field.

License or Certificate: A valid California driver’s license and good driving record are required.

Highly desirable: Possession of, or ability to obtain certification as a full-access California Law Enforcement Telecommunications Systems (CLETS) User.

For a comprehensive list of duties and requirements, review the job description HERE

Additional Information

ADMINISTRATIVE SERVICES DEPARTMENT:

The Administrative Services Department is comprised of the City Manager's Office, City Clerk's Office, Community Information, Human Resources, and Information Technology Services.

The Administrative Services Department is responsible for the day-to-day operations of City government and implements the City Council policy direction. Furthermore, the Administrative Services Department is responsible for providing overall project supervision and promoting organizational stability through financial and human resources management.

The Technology Division manages the computer, telephone, and digital systems of the City. The Division’s primary functions include hardware and software selection, procurement, installation, operation, and maintenance. The Technology Division has 5.5 full-time employees.

REASONABLE ACCOMMODATION

The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted.

EQUAL OPPORTUNITY EMPLOYER

The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging.

This summary highlights select benefits. Comprehensive benefits, pays, and working conditions are outlined in the applicable Association Memorandum of Understanding (MOU). The full MOU is available on the City’s website.

Closing Date/Time: 9/2/2026 1:00 PM Pacific