Dispatcher (23)

Summary

Providing superior customer service support, the full-time Remote Dispatcher will assist Transportation Providers with inquiries, manage scheduling tasks, and ensure accurate documentation while working remotely.Key responsibilitiesAssist Transportation Providers with transportation-related questions and concernsManage scheduling tasks, including modifying and canceling reservations per provider requestsDocument and investigate complaints or incidents, ensuring detailed records are maintainedRequired qualificationsHigh School Diploma or General Education Degree (GED) requiredZero (0) plus years of experience, or equivalent combination of education and/or experienceBasic computer proficiency, including Microsoft Word, Excel, and OutlookAbility to work independently and collaboratively within a teamDemonstrated accuracy in data entry

Job Description

Providing superior customer service support, the full-time Remote Dispatcher will assist Transportation Providers with inquiries, manage scheduling tasks, and ensure accurate documentation while working remotely.Key responsibilitiesAssist Transportation Providers with transportation-related questions and concernsManage scheduling tasks, including modifying and canceling reservations per provider requestsDocument and investigate complaints or incidents, ensuring detailed records are maintainedRequired qualificationsHigh School Diploma or General Education Degree (GED) requiredZero (0) plus years of experience, or equivalent combination of education and/or experienceBasic computer proficiency, including Microsoft Word, Excel, and OutlookAbility to work independently and collaboratively within a teamDemonstrated accuracy in data entry