Security Dispatcher

Summary

Houston Methodist - 18500 Katy Freeway - Responsibilities: Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking.; Receives and dispatches security to all emergency alarms.; Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses.; Completes necessary logs, reports, and documentation of service requests, incidents, and other required information.; Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction.

Job Description

Houston Methodist - 18500 Katy Freeway - Responsibilities: Processes requests for service from incoming phone and radio calls, faxes, and printouts by dispatching, coordinating and tracking.; Receives and dispatches security to all emergency alarms.; Monitors CCTV, safety, security access and emergency management systems; and coordinates routine and emergency responses.; Completes necessary logs, reports, and documentation of service requests, incidents, and other required information.; Contacts appropriate management staff for unusual circumstances in a timely manner to maintain a high level of patient safety and satisfaction.