Dispatcher

Summary

Job Full Description

Dispatchers ensure each call to a business receives the appropriate response. Some specific Dispatcher duties and responsibilities you may want to include in your job description are:

• Sending drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Asking questions to gather information from callers and prioritizing calls based on responses
• Relaying information, such as work orders and background information, to and from work crews, Field Inspectors, Supervisors or emergency personnel
• Using telephones, two-way radios, text messages or messaging services to contact employees or emergency personnel
• Speaking with supervisors and customers to resolve problems, requests for services or equipment
• Preparing daily work schedules
• Creating or receiving work orders
• Keeping accurate records of customer requests, completed work requests, charges for work performed, expenses for services performed and inventory records

Farmingdale, NY
2127
565 Broadhollow Road
Suite 9E
Farmingdale, NY 11735

Job Description

Job Full Description

Dispatchers ensure each call to a business receives the appropriate response. Some specific Dispatcher duties and responsibilities you may want to include in your job description are:

• Sending drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Asking questions to gather information from callers and prioritizing calls based on responses
• Relaying information, such as work orders and background information, to and from work crews, Field Inspectors, Supervisors or emergency personnel
• Using telephones, two-way radios, text messages or messaging services to contact employees or emergency personnel
• Speaking with supervisors and customers to resolve problems, requests for services or equipment
• Preparing daily work schedules
• Creating or receiving work orders
• Keeping accurate records of customer requests, completed work requests, charges for work performed, expenses for services performed and inventory records

Farmingdale, NY
2127
565 Broadhollow Road
Suite 9E
Farmingdale, NY 11735