District Support Center Clerical

Job Description

Position Type:
Clerical/Office Support Specialist Intermediate

Date Posted:
8/25/2026

Location:
Administration Office

Date Available:
09/14/2026

Closing Date:
09/01/2026

Office Support Specialist - Intermediate
District Support Center Clerical
40 hours/week | 52 weeks per year
Monday - Friday | 8:00am to 4:30pm
Starting Wage: $20.25/hr + Benefits

Join the Duluth Public Schools team, where we work to inspire every student to achieve their potential and prepare students to lead productive, fulfilling lives.

Summary:
Under general supervision, the District Support Center (DSC) Clerical serves as a vital central hub for district-wide administrative and communication operations. This role is responsible for managing critical mail and shipping services, acting as the primary district operator, and providing essential front desk support to staff, students, and the public., and providing diverse clerical assistance across various departments, contributing significantly to the smooth and efficient functioning of the entire district.

Minimum Qualifications:

• High School diploma or equivalent.
• Minimum three (3) years of administrative support, customer service, or office clerical experience in a busy, multi-faceted environment, preferably within an educational setting, OR a combination of education and experience totaling (4) years.

Knowledge Requirements:

• Principles and practices of general office administration, reception, and record-keeping.
• Customer service standards and effective communication techniques.
• Operation of multi-line phone systems and office equipment (e.g., mail machines, copiers).
• Basic understanding of budgeting and financial coding.
• Data entry procedures and information management systems.
• General knowledge of district operations and departmental functions.

Skill Requirements:

• Exceptional verbal and written communication skills for diverse interactions (phone, email, in-person).
• Strong organizational and multitasking abilities to manage varied responsibilities and prioritize effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn new district-specific software rapidly.
• Accurate data entry and attention to detail for maintaining precise records.
• Problem-solving skills to independently resolve inquiries and administrative challenges.
• Interpersonal skills to build positive relationships with staff, students, parents, and vendors.
• Ability to remain calm and effective in fast-paced or emergency situations.

In addition to rewarding career opportunities, Duluth Public Schools offers an excellent benefit package to employees who are hired into positions scheduled to work 24 hours/week or more. Benefits include, but are not limited to the following:

Medical/Prescription Drug Plan with Health Reimbursement Arrangement

• Single Coverage District pays 100% of premium (FREE) + contributes $2,612.50 into HRA annually
• Family Coverage District pays 75% of premium (25% employee contribution) + contributes $5,225.00 into HRA annually

Dental Plan

• Single Coverage District pays 100% of Basic premium (FREE)
• Family Coverage District pays 25% of Premium

Life Insurance

• District provides minimum of $50,000 of life insurance at no cost, employee may purchase supplemental life insurance

Long Term Disability

• District-provided at no cost to employee

Flexible Spending Accounts

• Employees may elect to contribute on a pre-tax basis to Health Flexible Spending Accounts and Dependent Care Accounts

Retirement

• The District contributes 7.25% of your total salary in the Public Employees Retirement Association) pension plan.
• Employees may also elect to participate in Tax-Shelter Annuity options.

Time Off

• Each bargaining unit contract defines time off provisions such as holidays, sick/personal leave, vacation, etc.

Contact Information:
If you have any questions, please contact Human Resources at 218-336-8722 or email noncerthr@isd709.org

Attachment(s):

• Front Desk DRAFT 20260824.docx.pdf