Dispatch Scheduler

Summary

We are hiring a professional and detail-oriented Dispatcher Coordinator to support police officers and partner agencies with scheduling, communications, and administrative needs. This is a fully in-office role in Huntersville, NC with a strong team-focused environment and growth opportunities.

Schedule, Pay & Location:

• Onsite Huntersville, NC
• $20–$23/hour (temp-to-hire, 3–4 months)
• Second shift options: 3pm–11pm or 4pm–12am
• Schedules: Monday–Friday or Sunday–Thursday

Training:

• 3 weeks total (Week 1: 8am–5pm; then shift selection)

What You'll Do:

• Assist officers and agencies with scheduling and service coordination
• Handle incoming calls, emails, and system tickets (moderate call volume)
• Complete accurate data entry, reporting, and administrative tasks
• Communicate professionally via phone and email at all times
• Follow detailed guidelines (“run books”) for multiple agencies

What We're Looking For:

• Excellent phone presence and professional communication skills
• Strong attention to detail and accuracy
• Team-oriented with a positive attitude
• Comfortable in a structured, high-accountability environment
• Ability to learn and follow multiple processes and rules

Job Description

We are hiring a professional and detail-oriented Dispatcher Coordinator to support police officers and partner agencies with scheduling, communications, and administrative needs. This is a fully in-office role in Huntersville, NC with a strong team-focused environment and growth opportunities.

Schedule, Pay & Location:

• Onsite Huntersville, NC
• $20–$23/hour (temp-to-hire, 3–4 months)
• Second shift options: 3pm–11pm or 4pm–12am
• Schedules: Monday–Friday or Sunday–Thursday

Training:

• 3 weeks total (Week 1: 8am–5pm; then shift selection)

What You'll Do:

• Assist officers and agencies with scheduling and service coordination
• Handle incoming calls, emails, and system tickets (moderate call volume)
• Complete accurate data entry, reporting, and administrative tasks
• Communicate professionally via phone and email at all times
• Follow detailed guidelines (“run books”) for multiple agencies

What We're Looking For:

• Excellent phone presence and professional communication skills
• Strong attention to detail and accuracy
• Team-oriented with a positive attitude
• Comfortable in a structured, high-accountability environment
• Ability to learn and follow multiple processes and rules