Dispatcher I

Summary

Dispatcher I

Requisition ID: 17298 Location: Moorhead, MN, US, 56560 Pay Type: Salary Position type: Full-time / Salary Estimated Wage Range $41,000- $57,400/Annually

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

We're seeking a Dispatcher I who's ready to put your skills to work on projects that matter and build a career with a company that's building North America.

About The Role

The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers.

• Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
• Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
• Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.
• Ensure customer understands all relevant company policies including will calls, additional products ordered and driver responsibilities.
• Inform customer of warnings concerning product hazards, load limits, vehicle weights and limitations.
• Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout day.
• Review next day orders to ensure are correctly mapped, have accurate travel times, address and delivery instructions.
• May direct the work of less senior Dispatchers (Dispatcher I)

What We're Looking For

Education: High school diploma or equivalent

Required Technical Skills: Basic experience using computers. Experience using dispatch and trucking software preferred.

Additional Requirements:

• Excellent oral (telephone) communication skills
• Bilingual communications skills are a plus
• Ability to professionally interact with internal and external customers
• Detail oriented with the ability to handle multiple tasks at one time
• Able to prioritize work; strong organization skills
• Ability to keep calm in stressful situations

Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment, including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

What We Offer

Competitive salary

Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings

Medical, Dental, Disability and Life Insurance

Holistic Health & Well-being programs

Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care

Vision and other Voluntary benefits and discounts

Paid time off & paid holidays

Paid Parental Leave (maternity & paternity)

Educational Assistance Program

Dress for your day

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description

Dispatcher I

Requisition ID: 17298 Location: Moorhead, MN, US, 56560 Pay Type: Salary Position type: Full-time / Salary Estimated Wage Range $41,000- $57,400/Annually

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

We're seeking a Dispatcher I who's ready to put your skills to work on projects that matter and build a career with a company that's building North America.

About The Role

The Dispatcher I schedules and dispatches orders and provides excellent customer service to ensure customer satisfaction, minimize costs and promote company sales. The incumbent facilitates accurate and timely communication between the plant, field, customers and drivers.

• Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas.
• Act as customer contact for delivery inquiries and coordinate the sales order delivery process.
• Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices.
• Ensure customer understands all relevant company policies including will calls, additional products ordered and driver responsibilities.
• Inform customer of warnings concerning product hazards, load limits, vehicle weights and limitations.
• Schedule workforce (drivers) on a daily basis with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout day.
• Review next day orders to ensure are correctly mapped, have accurate travel times, address and delivery instructions.
• May direct the work of less senior Dispatchers (Dispatcher I)

What We're Looking For

Education: High school diploma or equivalent

Required Technical Skills: Basic experience using computers. Experience using dispatch and trucking software preferred.

Additional Requirements:

• Excellent oral (telephone) communication skills
• Bilingual communications skills are a plus
• Ability to professionally interact with internal and external customers
• Detail oriented with the ability to handle multiple tasks at one time
• Able to prioritize work; strong organization skills
• Ability to keep calm in stressful situations

Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment, including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

What We Offer

Competitive salary

Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings

Medical, Dental, Disability and Life Insurance

Holistic Health & Well-being programs

Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care

Vision and other Voluntary benefits and discounts

Paid time off & paid holidays

Paid Parental Leave (maternity & paternity)

Educational Assistance Program

Dress for your day

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.