Dispatcher / Service Coordinator

Summary

Service Dispatcher For The Commercial DivisionWhat happens when a mechanical contractor is about more than just HVAC and controls?Where it's not just about satisfying clients, but transforming an industry.With Tudi Mechanical Systems, you get a team that operates…As a single heartbeat. Because a business doesn't always have to BE a business.It should be something more.Experience the Tudi difference, where anything is possible.Responsibilities:Point of contact for commercial service requests and technician assignments.Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.100% quality on all customer service calls and ensure timely response to customer requests.Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction.Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.

Job Description

Service Dispatcher For The Commercial DivisionWhat happens when a mechanical contractor is about more than just HVAC and controls?Where it's not just about satisfying clients, but transforming an industry.With Tudi Mechanical Systems, you get a team that operates…As a single heartbeat. Because a business doesn't always have to BE a business.It should be something more.Experience the Tudi difference, where anything is possible.Responsibilities:Point of contact for commercial service requests and technician assignments.Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.100% quality on all customer service calls and ensure timely response to customer requests.Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction.Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.