Dispatcher

Summary

Dispatcher Hot JobOffice - Roseville, MI 48066Overview Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category Customer ServiceDescription We are looking for a dedicated and organized Dispatcher to join our team. In this role, you will evaluate customer calls and match the right technician to every job. The ideal candidate is professional, detail-oriented, and passionate about helping others.Learn the business and learn how to prioritize the most urgent customer callsEnsure quality customer experience by relaying detailed and accurate information to the technicians in the fieldRecord and report the service callsParticipate in training so that you grow and develop as a professionalUpdate customers throughout the day on the technician's progressQualifications Minimum of 1 year of experience dispatching in service industryKnowledge of industry is recommended but not requiredHigh school diploma or general education degree (GED)Previous experience with Microsoft OfficeHighly organized with exceptional follow-through abilitiesStrong verbal and written communicationOutgoing personality that blends well with a fast-paced, goal-driven environmentHighly motivated, flexible, and great attitude on life

Job Description

Dispatcher Hot JobOffice - Roseville, MI 48066Overview Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category Customer ServiceDescription We are looking for a dedicated and organized Dispatcher to join our team. In this role, you will evaluate customer calls and match the right technician to every job. The ideal candidate is professional, detail-oriented, and passionate about helping others.Learn the business and learn how to prioritize the most urgent customer callsEnsure quality customer experience by relaying detailed and accurate information to the technicians in the fieldRecord and report the service callsParticipate in training so that you grow and develop as a professionalUpdate customers throughout the day on the technician's progressQualifications Minimum of 1 year of experience dispatching in service industryKnowledge of industry is recommended but not requiredHigh school diploma or general education degree (GED)Previous experience with Microsoft OfficeHighly organized with exceptional follow-through abilitiesStrong verbal and written communicationOutgoing personality that blends well with a fast-paced, goal-driven environmentHighly motivated, flexible, and great attitude on life