Government Careers

  • Government Contact Center Leader Hybrid Operations

  • Sun Life
  • Baltimore, Maryland 21215 United States View Map

Summary

Sun Life in Baltimore is looking for a leader to oversee customer service operations in its government contact center. You will manage teams, monitor operational performance, and ensure service levels are met. The ideal candidate will have over 8 years of customer service operations experience and strong leadership skills.This role offers a hybrid work model that blends in-office collaboration and remote work, providing flexibility while fostering teamwork.#J-18808-Ljbffr

Job Description

Sun Life in Baltimore is looking for a leader to oversee customer service operations in its government contact center. You will manage teams, monitor operational performance, and ensure service levels are met. The ideal candidate will have over 8 years of customer service operations experience and strong leadership skills.This role offers a hybrid work model that blends in-office collaboration and remote work, providing flexibility while fostering teamwork.#J-18808-Ljbffr

Government Careers

Government Careers

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