Patient Transport Dispatcher - BronxCare Health System

Summary

Patient Transport Dispatcher - BronxCare Health System

Requisition #: 676826 Location: Bronx, NY, US, 10457 Career Area: Retail + Customer Service

JOB TYPE: Full-Time SHIFT: Different shifts available

COMPENSATION: The hourly rate for this position is $15.00 to $23.82.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

• Performs and coordinates a variety of duties related to dispatch and scheduling
• Responsible for receiving calls for service; prioritizes and coordinates the service requests
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service
• Manages and maintains of all records and documentation of service requests; utilizes software to log activity
• Provides customer service and maintains a friendly and effective attitude toward customers, guests, clients, and co-workers
• Other duties and tasks as assigned by the manager

Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

• Previous experience in transportation dispatch or related field preferred
• Must have a working knowledge of software applications
• Demonstrates strong organizational skills, accuracy, and attention to detail
• Proven interpersonal and communication skills, both written and verbal
• Must be available to work flexible hours including evenings, weekends, and overnight
• Bilingual - English/Spanish a Plus
• High School Diploma or Equivalent

This role may have physical demands including but not limited to lifting, bending, pushing, pulling and/or extended standing or walking. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Job Description

Patient Transport Dispatcher - BronxCare Health System

Requisition #: 676826 Location: Bronx, NY, US, 10457 Career Area: Retail + Customer Service

JOB TYPE: Full-Time SHIFT: Different shifts available

COMPENSATION: The hourly rate for this position is $15.00 to $23.82.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities

• Performs and coordinates a variety of duties related to dispatch and scheduling
• Responsible for receiving calls for service; prioritizes and coordinates the service requests
• Works closely with management and the dispatch team to communicate needs and ensure timely guest service
• Manages and maintains of all records and documentation of service requests; utilizes software to log activity
• Provides customer service and maintains a friendly and effective attitude toward customers, guests, clients, and co-workers
• Other duties and tasks as assigned by the manager

Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

• Previous experience in transportation dispatch or related field preferred
• Must have a working knowledge of software applications
• Demonstrates strong organizational skills, accuracy, and attention to detail
• Proven interpersonal and communication skills, both written and verbal
• Must be available to work flexible hours including evenings, weekends, and overnight
• Bilingual - English/Spanish a Plus
• High School Diploma or Equivalent

This role may have physical demands including but not limited to lifting, bending, pushing, pulling and/or extended standing or walking. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.