Case Investigator, Bureau of Communicable Diseases

Summary

The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Communicable Disease(BCD) monitors and analyzes trends in disease data and provides consultation to the medical community and the public on the recognition, prevention, and control of communicable diseases. BCD is responsible for the surveillance, prevention, and control of over 70 infectious diseases including foodborne, enteric, waterborne, respiratory (includingCOVID-19),zoonotic, and vector-borne diseases. Reporting to the Disease Investigation Unit's Team Lead and working with a team of Public Health Epidemiologists, City Research Scientists and Clerical Associates, you will investigate cases of reportable diseases and outbreaks of infectious or novel conditions. You will conduct patient/provider interviews, contact tracing and health record abstractions. You will provide patient and public education. You will triage telephone inquiries.DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:Conduct communicable disease case investigationsPerform medical chart reviews and abstractionsConduct patient and provider telephone interviewsTriage incoming telephone inquiriesProvide patient and public educationIdentify and follow up with contacts of people with communicable diseasesProvide public health recommendations to patients and contactsConduct outbreak investigationsPerform data collection and analysisEvaluate risk factors or high-risk transmission settingsAssist with communicable disease prevention initiativesParticipate in the DOHMH's Surveillance and Epidemiology Emergency Response Section's preparedness and response activitiesPREFERRED SKILLS:Knowledge of communicable disease surveillance and epidemiologic investigationsExperience with structured interviews, medical terminology and conducting electronic health record reviewsComfortable discussing sensitive topics including sexual activity and drug useExperience working with healthcare providersStrong organizational and time management skillsProficient with word processing, spreadsheet, and presentation softwareWhy you should work for us:Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website ( City employees are entitled to unmatched benefits such as:a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.a public sector defined benefit pension plan with steady monthly payments in retirement.a tax-deferred savings program anda robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.COMMUNITY COORDINATOR - 56058Minimum Qualifications1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.#J-18808-Ljbffr

Job Description

The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Communicable Disease(BCD) monitors and analyzes trends in disease data and provides consultation to the medical community and the public on the recognition, prevention, and control of communicable diseases. BCD is responsible for the surveillance, prevention, and control of over 70 infectious diseases including foodborne, enteric, waterborne, respiratory (includingCOVID-19),zoonotic, and vector-borne diseases. Reporting to the Disease Investigation Unit's Team Lead and working with a team of Public Health Epidemiologists, City Research Scientists and Clerical Associates, you will investigate cases of reportable diseases and outbreaks of infectious or novel conditions. You will conduct patient/provider interviews, contact tracing and health record abstractions. You will provide patient and public education. You will triage telephone inquiries.DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:Conduct communicable disease case investigationsPerform medical chart reviews and abstractionsConduct patient and provider telephone interviewsTriage incoming telephone inquiriesProvide patient and public educationIdentify and follow up with contacts of people with communicable diseasesProvide public health recommendations to patients and contactsConduct outbreak investigationsPerform data collection and analysisEvaluate risk factors or high-risk transmission settingsAssist with communicable disease prevention initiativesParticipate in the DOHMH's Surveillance and Epidemiology Emergency Response Section's preparedness and response activitiesPREFERRED SKILLS:Knowledge of communicable disease surveillance and epidemiologic investigationsExperience with structured interviews, medical terminology and conducting electronic health record reviewsComfortable discussing sensitive topics including sexual activity and drug useExperience working with healthcare providersStrong organizational and time management skillsProficient with word processing, spreadsheet, and presentation softwareWhy you should work for us:Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website ( City employees are entitled to unmatched benefits such as:a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.a public sector defined benefit pension plan with steady monthly payments in retirement.a tax-deferred savings program anda robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.COMMUNITY COORDINATOR - 56058Minimum Qualifications1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.#J-18808-Ljbffr