Personnel Security Specialist I

Summary

PERSEC Specialist I - Personnel Security OperationsLocation: Hybrid, RemoteWork Authorization: U.S. Citizenship requiredPosition SummaryThe PERSEC Specialist I is responsible for executing high-volume personnel security actions in support of client employees. This role focuses on onboarding, briefings, visit requests, and personnel record management within DISS and related systems to ensure timely and accurate processing of personnel security requirements.Key ResponsibilitiesPersonnel Processing & DISS ManagementUpdate and maintain personnel security data and records within DISS, NBIS and internal systems (e.g., Security Control)Support clearance processing activities, including onboarding, reinvestigations, and terminationsAssist with DISS reporting requirements and personnel record accuracyProvide eApp support, login assistance, password resets, and applicant guidance throughout the security questionnaire process.Assist client applicants with eApp submission requirements and provide guidance on completing security questionnaires in accordance with established procedures.Employee Security ActionsConduct employee briefings, debriefings, and indoctrinationsPerform in-processing and out-processing for client personnelSupport annual and initial security briefings in accordance with requirementsProvide eligibility and status updates based on DISS or NBIS notificationsVerify personnel eligibility, access, and clearance status utilizing DISS, NBIS, and other authorized systems.Assist clients with DISS, NBIS, and related personnel security system account access issues and escalation procedures.Visit Requests & Access CoordinationSubmit and manage visit requests using DISS, and other required systems to include paper VARsCoordinate access requirements for client personnel as directedClient SupportFollow established directives, regulations, and program requirements as directed by client FSOs or leadsAssist Facilities and PMO/Compliance teams with documentation support as neededMaintain accurate personnel-related records across systemsReceive, track, and resolve personnel security requests through the organization's ticketing and service management platform.Internal SupportExecute work in accordance with established workflows, SOPs, directives, and program requirementsEscalate actions that require deeper review or specialist judgment to the PERSEC 2 coworkers or PERSEC 1 Lead as requiredAssist other pillars teams as neededMaintain accurate training records and briefing materials in internal systemsPerformance ExpectationsExecute high-volume personnel transactions with speed and accuracyMaintain up-to-date and audit-ready personnel records in DISSMeet turnaround times for onboarding, visit requests, and briefingsSupport consistent, compliant personnel security operationsQualificationsRequiredMinimum one (1) year of administrative, help desk, customer service, personnel security, industrial security, or related experience.One (1) year or more of personnel security, industrial security, facility security, or related security experience.High School Diploma or General Educational Development (GED).Must be able to obtain and maintain a Secret Clearance.Strong organizational skills with the ability to manage multiple tasks, maintain accurate records, and meet deadlines.Demonstrated experience using a ticketing and service management platform (e.g., HaloPSA or similar) to manage service requests, document activities, communicate with clients through the system, and ensure timely and accurate resolution of issues.Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.Ability to learn and apply government security regulations, policies, and procedures.Must complete required CDSE/STEPP training within designated timeframes, including: FSO Program Management for Possessing Facilities curriculum (within 6 months of employment)Establishing an Insider Threat Program trainingInsider Threat Awareness trainingPersonally Identifiable Information (PII) trainingCyber Awareness trainingCUI TrainingPreferredExperience supporting Facility Security Officers (FSOs), Assistant Facility Security Officers (AFSOs), or industrial security programs.Familiarity with NISS, DISS, NBIS, eApp, and DCSA processesCurrent or previous eligibility for a U.S. Government security clearance.Bachelor's degree in business administration, Criminal Justice, Security Management, or a related field.Background in analytics, business operations, compliance management, records management, or process improvement.Comfort utilizing AI tools such as ChatGPT or Claude to improve reporting, workflow design, SOP creation, onboarding processes, and operational efficiency.What Success Looks LikePersonnel actions are processed accurately and within established turnaround timesDISS and NBIS records and internal system data are current and audit-readyBriefings, visit requests, and onboarding activities are executed consistently per defined workflowsEscalations are appropriate, routine work is handled independently, complex issues are surfaced promptlyThrives in a fast-paced, high-volume environment while meeting performance, compliance, and client service expectations.#J-18808-Ljbffr

Job Description

PERSEC Specialist I - Personnel Security OperationsLocation: Hybrid, RemoteWork Authorization: U.S. Citizenship requiredPosition SummaryThe PERSEC Specialist I is responsible for executing high-volume personnel security actions in support of client employees. This role focuses on onboarding, briefings, visit requests, and personnel record management within DISS and related systems to ensure timely and accurate processing of personnel security requirements.Key ResponsibilitiesPersonnel Processing & DISS ManagementUpdate and maintain personnel security data and records within DISS, NBIS and internal systems (e.g., Security Control)Support clearance processing activities, including onboarding, reinvestigations, and terminationsAssist with DISS reporting requirements and personnel record accuracyProvide eApp support, login assistance, password resets, and applicant guidance throughout the security questionnaire process.Assist client applicants with eApp submission requirements and provide guidance on completing security questionnaires in accordance with established procedures.Employee Security ActionsConduct employee briefings, debriefings, and indoctrinationsPerform in-processing and out-processing for client personnelSupport annual and initial security briefings in accordance with requirementsProvide eligibility and status updates based on DISS or NBIS notificationsVerify personnel eligibility, access, and clearance status utilizing DISS, NBIS, and other authorized systems.Assist clients with DISS, NBIS, and related personnel security system account access issues and escalation procedures.Visit Requests & Access CoordinationSubmit and manage visit requests using DISS, and other required systems to include paper VARsCoordinate access requirements for client personnel as directedClient SupportFollow established directives, regulations, and program requirements as directed by client FSOs or leadsAssist Facilities and PMO/Compliance teams with documentation support as neededMaintain accurate personnel-related records across systemsReceive, track, and resolve personnel security requests through the organization's ticketing and service management platform.Internal SupportExecute work in accordance with established workflows, SOPs, directives, and program requirementsEscalate actions that require deeper review or specialist judgment to the PERSEC 2 coworkers or PERSEC 1 Lead as requiredAssist other pillars teams as neededMaintain accurate training records and briefing materials in internal systemsPerformance ExpectationsExecute high-volume personnel transactions with speed and accuracyMaintain up-to-date and audit-ready personnel records in DISSMeet turnaround times for onboarding, visit requests, and briefingsSupport consistent, compliant personnel security operationsQualificationsRequiredMinimum one (1) year of administrative, help desk, customer service, personnel security, industrial security, or related experience.One (1) year or more of personnel security, industrial security, facility security, or related security experience.High School Diploma or General Educational Development (GED).Must be able to obtain and maintain a Secret Clearance.Strong organizational skills with the ability to manage multiple tasks, maintain accurate records, and meet deadlines.Demonstrated experience using a ticketing and service management platform (e.g., HaloPSA or similar) to manage service requests, document activities, communicate with clients through the system, and ensure timely and accurate resolution of issues.Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.Ability to learn and apply government security regulations, policies, and procedures.Must complete required CDSE/STEPP training within designated timeframes, including: FSO Program Management for Possessing Facilities curriculum (within 6 months of employment)Establishing an Insider Threat Program trainingInsider Threat Awareness trainingPersonally Identifiable Information (PII) trainingCyber Awareness trainingCUI TrainingPreferredExperience supporting Facility Security Officers (FSOs), Assistant Facility Security Officers (AFSOs), or industrial security programs.Familiarity with NISS, DISS, NBIS, eApp, and DCSA processesCurrent or previous eligibility for a U.S. Government security clearance.Bachelor's degree in business administration, Criminal Justice, Security Management, or a related field.Background in analytics, business operations, compliance management, records management, or process improvement.Comfort utilizing AI tools such as ChatGPT or Claude to improve reporting, workflow design, SOP creation, onboarding processes, and operational efficiency.What Success Looks LikePersonnel actions are processed accurately and within established turnaround timesDISS and NBIS records and internal system data are current and audit-readyBriefings, visit requests, and onboarding activities are executed consistently per defined workflowsEscalations are appropriate, routine work is handled independently, complex issues are surfaced promptlyThrives in a fast-paced, high-volume environment while meeting performance, compliance, and client service expectations.#J-18808-Ljbffr