Quality Improvement Investigator

Summary

Salary: $60,000 - $65,000Shift: Monday - Friday: 9am - 5pmLocation: Yonkers, NYJob OverviewJoin our team as a Quality Improvement Investigator and play a key role in driving quality, compliance, and continuous improvement across our organization. In this impactful position, you will lead incident investigations, collaborate with agency leadership, support regulatory compliance efforts, and contribute to initiatives that enhance services and outcomes for the individuals we support. This is an excellent opportunity for a detail-oriented professional who is passionate about problem solving, quality assurance, and making a meaningful difference in the community.ResponsibilitiesConduct, coordinate, and document incident investigationsComplete, organize, and submit incident packets and reports within regulatory time framesLiaise with all departments within the agency as neededParticipate in internal audits of each agency program, including visits, writing deficiency notes, conferencing with managers to review deficiencies, reviewing corrective actions and providing support for needed follow upSafeguard the security and confidentiality of all documents and protected health information held by the Compliance Department in accordance with OPWDD and OMIG regulations.Ensure treatment plans are in accordance with OPWDD regulationsActive participation within Committees as assigned by the Chief Compliance OfficerComply with applicable federal and state legal requirements, standards, guidelines, all Special Citizens policies and procedures including the Agency's Quality Assurance Plan, Compliance Plan, Code of Business Conduct and Ethics, HIPPA, and program and billing documentation standardsQualificationsGED/High School Diploma, bachelor's degree in human services or related field preferredKnowledge of OPWDD and NYS Justice Center regulationsProgressive experience working with I/DD populationDemonstrated competency in written, verbal, organizational, computer, and computational skills, with knowledge of Microsoft Word, Outlook, Excel and EHR softwareMust be detail oriented, self-driven and work both independently and as part of a teamFlexibility of work location with the ability to travelMust have flexible working hours and be able to work outside normal business hours, as neededMaintains professionalism and confidentiality at all timesAMAP, SCIP, CPR and First Aid certification and maintenance of same, as requiredExperience working with OPWDDs incident management software (IRMA) preferredMust have Incident Investigator certification or be able to complete course and pass certification exam within 3 months of hire.Successful completion of criminal background history and fingerprint examination; a valid NYS driver's license to Agency standardExcellent communication skills, both written and verbalCompletion of other tasks as requestedBenefits403(b)Dental insuranceHealth insurancePaid time offVision insuranceEEO StatementSpecial Citizens Futures Unlimited, Inc. provides equal employment opportunities (EEO)#J-18808-Ljbffr

Job Description

Salary: $60,000 - $65,000Shift: Monday - Friday: 9am - 5pmLocation: Yonkers, NYJob OverviewJoin our team as a Quality Improvement Investigator and play a key role in driving quality, compliance, and continuous improvement across our organization. In this impactful position, you will lead incident investigations, collaborate with agency leadership, support regulatory compliance efforts, and contribute to initiatives that enhance services and outcomes for the individuals we support. This is an excellent opportunity for a detail-oriented professional who is passionate about problem solving, quality assurance, and making a meaningful difference in the community.ResponsibilitiesConduct, coordinate, and document incident investigationsComplete, organize, and submit incident packets and reports within regulatory time framesLiaise with all departments within the agency as neededParticipate in internal audits of each agency program, including visits, writing deficiency notes, conferencing with managers to review deficiencies, reviewing corrective actions and providing support for needed follow upSafeguard the security and confidentiality of all documents and protected health information held by the Compliance Department in accordance with OPWDD and OMIG regulations.Ensure treatment plans are in accordance with OPWDD regulationsActive participation within Committees as assigned by the Chief Compliance OfficerComply with applicable federal and state legal requirements, standards, guidelines, all Special Citizens policies and procedures including the Agency's Quality Assurance Plan, Compliance Plan, Code of Business Conduct and Ethics, HIPPA, and program and billing documentation standardsQualificationsGED/High School Diploma, bachelor's degree in human services or related field preferredKnowledge of OPWDD and NYS Justice Center regulationsProgressive experience working with I/DD populationDemonstrated competency in written, verbal, organizational, computer, and computational skills, with knowledge of Microsoft Word, Outlook, Excel and EHR softwareMust be detail oriented, self-driven and work both independently and as part of a teamFlexibility of work location with the ability to travelMust have flexible working hours and be able to work outside normal business hours, as neededMaintains professionalism and confidentiality at all timesAMAP, SCIP, CPR and First Aid certification and maintenance of same, as requiredExperience working with OPWDDs incident management software (IRMA) preferredMust have Incident Investigator certification or be able to complete course and pass certification exam within 3 months of hire.Successful completion of criminal background history and fingerprint examination; a valid NYS driver's license to Agency standardExcellent communication skills, both written and verbalCompletion of other tasks as requestedBenefits403(b)Dental insuranceHealth insurancePaid time offVision insuranceEEO StatementSpecial Citizens Futures Unlimited, Inc. provides equal employment opportunities (EEO)#J-18808-Ljbffr