Government Careers

  • Aviation Ground Services Supervisor - Customer Experience

  • Unifi Aviation, LLC
  • Los Angeles, California 90079 United States View Map

Summary

Unifi Aviation, LLC is seeking a Customer Service Team Lead to supervise a group of passenger service agents at Los Angeles international airport. You will oversee arrivals, check-in, boarding, baggage handling, and resolve customer inquiries with a focus on safety and compliance.The role requires strong leadership, empathy, and the ability to guide agents through complex situations, including special needs passengers, while maintaining exceptional service standards.#J-18808-Ljbffr

Job Description

Unifi Aviation, LLC is seeking a Customer Service Team Lead to supervise a group of passenger service agents at Los Angeles international airport. You will oversee arrivals, check-in, boarding, baggage handling, and resolve customer inquiries with a focus on safety and compliance.The role requires strong leadership, empathy, and the ability to guide agents through complex situations, including special needs passengers, while maintaining exceptional service standards.#J-18808-Ljbffr

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