HUMAN RESOURCES SUPERVISOR (STAFFING)

Job Description

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED
Department: Human Resources Department
Division: People and Client Services
Reporting Location: 500 Jefferson *This is not a remote position.
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PM* *Subject to Change

DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS

• Supervises and provides direction to the talent acquisition operations for the Houston Fire Department (HFD) and the Houston Emergency Center (HEC). Oversees a high-volume workload of municipal and classified positions, to include classes for HFD Cadets and HEC 911 Call Takers, while ensuring performance standards, operational requirements, and established timelines are consistently met.
• Monitors multiple operational functions simultaneously to identify policy gaps, address issues promptly, and maintains compliance and operational readiness.
• Trains, develops, coaches, and evaluates personnel to support individual and team performance.
• Prepares operational reports and analyzes statistical and other data to identify trends, resolve problems, support decision-making, and develop forecasts and projections.
• Develops, interprets, evaluates, and revises policies and procedures to improve operational efficiency, strengthen processes, and ensure compliance with applicable regulations.
• .Leads and participates in special projects and initiatives that support departmental and organizational objectives
• Coordinates multiple talent acquisition activities and operational priorities to ensure timely staffing and class readiness.
• Identifies operational risks and implements appropriate corrective actions to support compliance, service delivery, and organizational readiness.

WORKING CONDITIONS
This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Social Science, Liberal Arts, or a related field. A related Master's degree may substitute for two years of the experience requirement.

EXPERIENCE REQUIREMENTS
Four years of related professional personnel experience are required. Related experience beyond four years may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS
None

PREFERENCES

• Sound judgment, exceptional attention to detail, and the ability to effectively manage competing priorities and high-volume workloads under strict deadlines.
• Strong leadership ability to motivate, develop, and support team members.
• A high level of customer service to effectively coordinate with internal and external stakeholders.
• Advanced analytical and data interpretation skills to evaluate information, identify trends, and translate data into actionable recommendations.
• Advanced proficiency in Microsoft Excel and Word.
• Excellent organizational, time-management, and prioritization skills.
• Strong problem-solving, decision-making, communication, and interpersonal skills.
• Demonstrated ability to maintain confidentiality and respond effectively to changing operational demands.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED
The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - Yes

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade - 24

APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832) 393-7238.

If you need special services or accommodations, call (832) 393-7238. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE EQUAL OPPORTUNITY EMPLOYER
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

Closing Date/Time: 9/11/2026 11:59 AM Central