Security Agent

Summary

The Security Agent is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and visitors. This position conducts patrols, responds to emergencies and guest requests, investigates incidents, monitors property security, and provides exceptional customer service while protecting hotel assets and ensuring compliance with company policies and safety procedures. The Security Agent serves as a visible presence throughout the property and works closely with all departments to promote a positive guest experience.

Job Description

The Security Agent is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and visitors. This position conducts patrols, responds to emergencies and guest requests, investigates incidents, monitors property security, and provides exceptional customer service while protecting hotel assets and ensuring compliance with company policies and safety procedures. The Security Agent serves as a visible presence throughout the property and works closely with all departments to promote a positive guest experience.