Fraud Investigator I

Summary

Miramar Operations Center10600 Marks WayMIRAMAR, FL 33025, USADescriptionAt Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a people-first philosophy.As a Fraud Investigator I, you will help protect the credit union and its members by investigating potential fraud, reviewing fraud cases, and supporting loss prevention efforts. This role partners with law enforcement and internal teams, including Legal, Compliance, and Operations, to identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes.Key ResponsibilitiesReviews high risk activity to determine appropriate action to mitigate potential losses and limit negative member experience.Reports to management any changes in fraudulent activity and potential losses and is knowledgeable about industry trends and regulations.Investigates fraudulent activity, including analyzing data and documents, interviewing witnesses and preparing reports. Performs all necessary follow-up in a timely manner, including contact with law enforcement officials to prevent or reduce loss to members and the organization.Seeks appropriate and timely civil and legal pursuit of members or non-members who have caused a loss to the credit union to recoup losses.Analyze and determine any areas of compromise and vulnerability in order to prevent future reoccurrences and identify future risks that may not have presented themselves yet. Works in collaboration with other departments to identify areas of vulnerability and assist Leadership in implementing controls to mitigate fraud risk.Works in support of leadership for audit and regulatory requests and training by sharing intelligence and best practices.Stays current with fraud trends in the market by monitoring data from the Fraud Analysts and attending meetings or conferences in order to prevent fraud losses to the organization and our membership.BenefitsMember-Focused Mission : Be part of a not-for-profit organization that reinvests in its members.Flexible Schedule OptionsCareer Growth : We prioritize internal promotions and offer on-the-job training.Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).Education Support: Tuition reimbursement after one year of service.Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!Work ScheduleHybrid with two days per week required in office.Monday – Friday: 8:00 a.m. - 5:00 p.m. Rotating SaturdaysCompensationStarting Salary: $28.13 - $29.79 hourlyBonus Opportunity: Eligible for ONE SCCU Annual Bonus.QualificationsAssociate Degree or specialized certification or equivalent field experience required.ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certifications a plus.Adherence to any and all additional regulatory compliance training required throughout the tenure of the position.3-5 years experience in a financial institution including fraud, claims, and disputes preferred. Prior experience with law enforcement communications or legal proceedings necessary.Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr

Job Description

Miramar Operations Center10600 Marks WayMIRAMAR, FL 33025, USADescriptionAt Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a people-first philosophy.As a Fraud Investigator I, you will help protect the credit union and its members by investigating potential fraud, reviewing fraud cases, and supporting loss prevention efforts. This role partners with law enforcement and internal teams, including Legal, Compliance, and Operations, to identify fraudulent activity, mitigate risk, and strengthen fraud detection and prevention processes.Key ResponsibilitiesReviews high risk activity to determine appropriate action to mitigate potential losses and limit negative member experience.Reports to management any changes in fraudulent activity and potential losses and is knowledgeable about industry trends and regulations.Investigates fraudulent activity, including analyzing data and documents, interviewing witnesses and preparing reports. Performs all necessary follow-up in a timely manner, including contact with law enforcement officials to prevent or reduce loss to members and the organization.Seeks appropriate and timely civil and legal pursuit of members or non-members who have caused a loss to the credit union to recoup losses.Analyze and determine any areas of compromise and vulnerability in order to prevent future reoccurrences and identify future risks that may not have presented themselves yet. Works in collaboration with other departments to identify areas of vulnerability and assist Leadership in implementing controls to mitigate fraud risk.Works in support of leadership for audit and regulatory requests and training by sharing intelligence and best practices.Stays current with fraud trends in the market by monitoring data from the Fraud Analysts and attending meetings or conferences in order to prevent fraud losses to the organization and our membership.BenefitsMember-Focused Mission : Be part of a not-for-profit organization that reinvests in its members.Flexible Schedule OptionsCareer Growth : We prioritize internal promotions and offer on-the-job training.Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).Education Support: Tuition reimbursement after one year of service.Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!Work ScheduleHybrid with two days per week required in office.Monday – Friday: 8:00 a.m. - 5:00 p.m. Rotating SaturdaysCompensationStarting Salary: $28.13 - $29.79 hourlyBonus Opportunity: Eligible for ONE SCCU Annual Bonus.QualificationsAssociate Degree or specialized certification or equivalent field experience required.ABA Certificate in Fraud Prevention, CFCS, and/or CFCP certifications a plus.Adherence to any and all additional regulatory compliance training required throughout the tenure of the position.3-5 years experience in a financial institution including fraud, claims, and disputes preferred. Prior experience with law enforcement communications or legal proceedings necessary.Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.#J-18808-Ljbffr