Investigative Support Specialist

Summary

Salary: $50,436.00 - $71,112.00 Annually
Location : City of Irving, TX
Job Type: Technical
Job Number: 2600316
Department: Police Department
Opening Date: 09/17/2026
Closing Date: 9/23/2026 5:00 PM Central

Job Posting
Duties include providing investigators with the collection, analysis, and documentation of information pertinent to active investigations; performing a variety of technical law enforcement support work relative to cases being investigated by the detectives within the Criminal Investigation Division (CID); planning and carrying out detailed methods to attain desired objectives working within established policy; and using initiative and resourcefulness in developing processes and procedures. Additional duties include responding to internal and external requests for information including the exchange of crime information with other law enforcement agencies; managing internal requests for cell phone mapping on active investigations; reviewing contents of extractions from electronic devices and public and law enforcement databases as well as social media accounts for evidence related to ongoing cases; and assisting with preparation of cases and submission to the appropriate District Attorney's Office. A high school diploma or equivalent and two years of related experience required. Duties may involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted. Candidates will be subject to a criminal history check. Must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered. Criminal Justice Information Systems (CJIS) and Privacy Training must be successfully completed within the first five business days from start of work date; and must be maintained during employment. Must also obtain and maintain NCIC/TCIC, Texas Crime Information Center (TCIC) and Texas Law Enforcement Telecommunications System (TLETS) certifications. A résumé must be submitted with application.

PAY GRADE GG16 / FULL PAY RANGE $24.24 - $34.18 PER HOUR

Full Job Description
The full job description for this position and all other City of Irving job classifications are available online. to access the list of job titles.

Culture
The Irving Police Department is committed to the philosophy of community-based policing and providing the best possible service to the residence of Irving. We embrace the vision that Irving will be the model for safe and beautiful neighborhoods; a vibrant economy; and exceptional recreational, cultural and educational opportunities. With compassion, integrity and innovation, we strive to institute trust and promote a high quality of life for residents, visitors and businesses.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.
For City of Irving full-time employees only, competitive health benefits and participation in TMRS are offered. More information can be found online at
01

Experience Relevance - Please briefly explain how your previous work experience is relevant to this position.
Required Question

Job Description

Salary: $50,436.00 - $71,112.00 Annually
Location : City of Irving, TX
Job Type: Technical
Job Number: 2600316
Department: Police Department
Opening Date: 09/17/2026
Closing Date: 9/23/2026 5:00 PM Central

Job Posting
Duties include providing investigators with the collection, analysis, and documentation of information pertinent to active investigations; performing a variety of technical law enforcement support work relative to cases being investigated by the detectives within the Criminal Investigation Division (CID); planning and carrying out detailed methods to attain desired objectives working within established policy; and using initiative and resourcefulness in developing processes and procedures. Additional duties include responding to internal and external requests for information including the exchange of crime information with other law enforcement agencies; managing internal requests for cell phone mapping on active investigations; reviewing contents of extractions from electronic devices and public and law enforcement databases as well as social media accounts for evidence related to ongoing cases; and assisting with preparation of cases and submission to the appropriate District Attorney's Office. A high school diploma or equivalent and two years of related experience required. Duties may involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted. Candidates will be subject to a criminal history check. Must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered. Criminal Justice Information Systems (CJIS) and Privacy Training must be successfully completed within the first five business days from start of work date; and must be maintained during employment. Must also obtain and maintain NCIC/TCIC, Texas Crime Information Center (TCIC) and Texas Law Enforcement Telecommunications System (TLETS) certifications. A résumé must be submitted with application.

PAY GRADE GG16 / FULL PAY RANGE $24.24 - $34.18 PER HOUR

Full Job Description
The full job description for this position and all other City of Irving job classifications are available online. to access the list of job titles.

Culture
The Irving Police Department is committed to the philosophy of community-based policing and providing the best possible service to the residence of Irving. We embrace the vision that Irving will be the model for safe and beautiful neighborhoods; a vibrant economy; and exceptional recreational, cultural and educational opportunities. With compassion, integrity and innovation, we strive to institute trust and promote a high quality of life for residents, visitors and businesses.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.
For City of Irving full-time employees only, competitive health benefits and participation in TMRS are offered. More information can be found online at
01

Experience Relevance - Please briefly explain how your previous work experience is relevant to this position.
Required Question