Government Careers

  • Public Programs Support Specialist

  • Maximus
  • Manchester, New Hampshire 03103 United States View Map

Summary

Maximus in the United States is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, application status, and program guidelines.You'll document interactions, follow strict compliance and privacy standards, and escalate issues as needed to ensure smooth program operations.#J-18808-Ljbffr

Job Description

Maximus in the United States is seeking a Customer Service Representative to support large-scale government programs. You will handle inbound calls, emails, and chats from citizens and program participants, providing timely, accurate information on eligibility, application status, and program guidelines.You'll document interactions, follow strict compliance and privacy standards, and escalate issues as needed to ensure smooth program operations.#J-18808-Ljbffr

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