Government Careers

  • Management & Program Analyst (National Quality Processing) (1)

  • US Department of Veterans Affairs
  • all cities, Alaska 1 United States View Map

Summary

Job Title

Management & Program Analyst (National Quality Processing); PD38999A

Duties

Help

Specific duties include:

  • Quality reviews conducted on Education Call Center (ECC) employees, regarding phone calls and inquiries received.
  • Quality reviews conducted on claims processing personnel in the Regional Processing Offices (RPOs).
Promotion Potential

None; this position is at the full performance level.

Work Schedule

Full-time, Monday through Friday, 8:00 am - 4:30 pm

Compressed/Flexible

Available

Telework

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual

This is a virtual position. EDU staff currently reporting to one of the five listed outbased duty locations will continue to report to their current, approved duty location upon selection.

Position Description/PD#

Management & Program Analyst (National Quality Processing); PD38999A

Relocation/Recruitment Incentives

Not Authorized.

Financial Disclosure Report

Not required This is a non-bargaining unit position.

Job Description

Job Title

Management & Program Analyst (National Quality Processing); PD38999A

Duties

Help

Specific duties include:

  • Quality reviews conducted on Education Call Center (ECC) employees, regarding phone calls and inquiries received.
  • Quality reviews conducted on claims processing personnel in the Regional Processing Offices (RPOs).
Promotion Potential

None; this position is at the full performance level.

Work Schedule

Full-time, Monday through Friday, 8:00 am - 4:30 pm

Compressed/Flexible

Available

Telework

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual

This is a virtual position. EDU staff currently reporting to one of the five listed outbased duty locations will continue to report to their current, approved duty location upon selection.

Position Description/PD#

Management & Program Analyst (National Quality Processing); PD38999A

Relocation/Recruitment Incentives

Not Authorized.

Financial Disclosure Report

Not required This is a non-bargaining unit position.

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