Public Safety Telecommunicator (Office Automation)

Summary

Job TitleHelpDutiesHandle emergency and non-emergency calls using automated processes such as dispatch software, emergency communication networks, and multi-channel two-way radio systemsRespond to incoming 911 emergency callsMaintain accurate status of assets to ensure the safety of responders and vehicle accountabilityOperate communication equipment and database systems such as crash phones, Language Line, Telecommunications Devices for the Deaf (TDD)Monitor the installation/facility integrated alarm system to dispatch appropriate responseProvide initial Incident Command support until responding emergency units arrive on scene

Job Description

Job TitleHelpDutiesHandle emergency and non-emergency calls using automated processes such as dispatch software, emergency communication networks, and multi-channel two-way radio systemsRespond to incoming 911 emergency callsMaintain accurate status of assets to ensure the safety of responders and vehicle accountabilityOperate communication equipment and database systems such as crash phones, Language Line, Telecommunications Devices for the Deaf (TDD)Monitor the installation/facility integrated alarm system to dispatch appropriate responseProvide initial Incident Command support until responding emergency units arrive on scene