Agent Airport Operations

Summary

Career Opportunities: Agent Airport Operations (15243) Requisition ID 15243 -Posted 09/23/2026 - Part-Time - Operations - United States - KansasJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates schedules, and manages gate assignments to ensure smooth airport operations. Responsibilities include preparing reports on arrivals and departures, coordinating with departments for emergencies, and maintaining records of flights and services performed. The role also involves monitoring security by observing staff and visitors, reporting any breaches, and complying with WFS security protocols. Additional tasks may include customer billing and responding to special requests like wheelchair assistance.Responsibilities Monitor inbound and outbound flight activity, including computer data input and manual revisionsPrepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changesCoordinate with departments and contractors for emergency situations and fuel stops at the terminalManage gate control and assign gates for charter flightsNotify Sky Caps for requests such as wheelchairsPrepare and collect data via two-way radios and other meansUpdate schedules as needed to meet aircraft requirementsMaintain records of aircraft, flights serviced, and services performedMonitor computers, phone calls, and surveillance camerasComplete customer billing documents when necessaryComply with WFS site security procedures for warehouse and other operationsObserve WFS staff, security contractors, and visitors' activitiesReport any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower programHS Diploma, GED or Equivalent.Above average interpersonal and communication skills.Must be able to work under pressure.Must be able to work alone, and use independent judgement.Capable of handling multiple tasks simultaneously.Ability to read, write, fluently speak and understand the English language.Preferred Skills Must be able to concentrate on detail.Ability to learn PC applications and apply knowledge.Write legibly in order to complete forms and paperwork as required.Familiarity with personal computer software helpful.Reports to work on a regular and timely basis.Physical Requirements/Working Conditions Ability to lift up to 35 lbs.Ability to sit for prolonged period.Ability to stand and walk for long periods of time.Ability to work in stressful working conditions and under pressure.Ability to work in seasonal and adverse weather conditions for extended periods of time.Ability to work rotating shift including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.Want your pay in advance? Access your pay when you need it through DailyPay app!Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!Need quality medical care? Multiple options for both full and part-time employees!Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!Looking to stay healthy and improve your life? Wellness Programs offered to all employees!Want to invest in your future? 401k program offered!Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.#J-18808-Ljbffr

Job Description

Career Opportunities: Agent Airport Operations (15243) Requisition ID 15243 -Posted 09/23/2026 - Part-Time - Operations - United States - KansasJoin our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?Job Summary An Agent in Airport Operations oversees inbound and outbound flight activity, updates schedules, and manages gate assignments to ensure smooth airport operations. Responsibilities include preparing reports on arrivals and departures, coordinating with departments for emergencies, and maintaining records of flights and services performed. The role also involves monitoring security by observing staff and visitors, reporting any breaches, and complying with WFS security protocols. Additional tasks may include customer billing and responding to special requests like wheelchair assistance.Responsibilities Monitor inbound and outbound flight activity, including computer data input and manual revisionsPrepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changesCoordinate with departments and contractors for emergency situations and fuel stops at the terminalManage gate control and assign gates for charter flightsNotify Sky Caps for requests such as wheelchairsPrepare and collect data via two-way radios and other meansUpdate schedules as needed to meet aircraft requirementsMaintain records of aircraft, flights serviced, and services performedMonitor computers, phone calls, and surveillance camerasComplete customer billing documents when necessaryComply with WFS site security procedures for warehouse and other operationsObserve WFS staff, security contractors, and visitors' activitiesReport any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower programHS Diploma, GED or Equivalent.Above average interpersonal and communication skills.Must be able to work under pressure.Must be able to work alone, and use independent judgement.Capable of handling multiple tasks simultaneously.Ability to read, write, fluently speak and understand the English language.Preferred Skills Must be able to concentrate on detail.Ability to learn PC applications and apply knowledge.Write legibly in order to complete forms and paperwork as required.Familiarity with personal computer software helpful.Reports to work on a regular and timely basis.Physical Requirements/Working Conditions Ability to lift up to 35 lbs.Ability to sit for prolonged period.Ability to stand and walk for long periods of time.Ability to work in stressful working conditions and under pressure.Ability to work in seasonal and adverse weather conditions for extended periods of time.Ability to work rotating shift including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.Want your pay in advance? Access your pay when you need it through DailyPay app!Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!Need quality medical care? Multiple options for both full and part-time employees!Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!Looking to stay healthy and improve your life? Wellness Programs offered to all employees!Want to invest in your future? 401k program offered!Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.#J-18808-Ljbffr