Summary
Trident is seeking a CX3 Analyst to own the end-to-end CX analytics stack for a growth-stage client. You will build data pipelines, develop retention models, and maintain live dashboards to drive an NPS target of +50 while enabling sales growth through precise analytics.
Ideal candidates have 3–5 years in CX analytics or revenue operations, strong SQL and data visualization skills, and CRM familiarity (ActiveCampaign/Salesforce). This is a 100% remote role within US time zones.
#J-18808-LjbffrJob Description
Trident is seeking a CX3 Analyst to own the end-to-end CX analytics stack for a growth-stage client. You will build data pipelines, develop retention models, and maintain live dashboards to drive an NPS target of +50 while enabling sales growth through precise analytics.
Ideal candidates have 3–5 years in CX analytics or revenue operations, strong SQL and data visualization skills, and CRM familiarity (ActiveCampaign/Salesforce). This is a 100% remote role within US time zones.
#J-18808-Ljbffr
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