Court Support Specialist (21)

Summary

To support a growing court support team, the remote Court Support Specialist will manage communications with courts, process documents using in-house applications, and ensure timely updates on court filings.Key Responsibilities:Reach out to courts for individual orders and general status updates, addressing questions and resolving issuesCommunicate professionally with court personnel and clients through remote calls and emails, maintaining a positive service attitudeProcess documents and manage data entry tasks accurately in the Skye application, while collaborating with team members to identify process inefficienciesRequired Qualifications:High school diploma or GED requiredLegal experience preferred1+ years of customer support or call-center experience in a service-oriented roleComfortable using Microsoft Office Suite and remote communication toolsAbility to perform repetitive data-entry tasks with accuracy

Job Description

To support a growing court support team, the remote Court Support Specialist will manage communications with courts, process documents using in-house applications, and ensure timely updates on court filings.Key Responsibilities:Reach out to courts for individual orders and general status updates, addressing questions and resolving issuesCommunicate professionally with court personnel and clients through remote calls and emails, maintaining a positive service attitudeProcess documents and manage data entry tasks accurately in the Skye application, while collaborating with team members to identify process inefficienciesRequired Qualifications:High school diploma or GED requiredLegal experience preferred1+ years of customer support or call-center experience in a service-oriented roleComfortable using Microsoft Office Suite and remote communication toolsAbility to perform repetitive data-entry tasks with accuracy