Government Careers

  • Client Advocate for Public Service Impact

  • Nyc Department Of Buildings
  • New York, New York 10261 United States View Map

Summary

The NYC Department of Social Services seeks a Principal Administrative Associate II to serve as a CLIENT ADVOCATE within the Office of Constituent Services. Under the Constituent Communications Supervisor, you will advocate for clients, resolve inquiries, and intervene to stop adverse actions when applicable.You will handle about 30 calls and 7–8 correspondences daily, using WMS, POS, HRA One Viewer, and other tools to determine next steps and communicate outcomes to constituents.#J-18808-Ljbffr

Job Description

The NYC Department of Social Services seeks a Principal Administrative Associate II to serve as a CLIENT ADVOCATE within the Office of Constituent Services. Under the Constituent Communications Supervisor, you will advocate for clients, resolve inquiries, and intervene to stop adverse actions when applicable.You will handle about 30 calls and 7–8 correspondences daily, using WMS, POS, HRA One Viewer, and other tools to determine next steps and communicate outcomes to constituents.#J-18808-Ljbffr

Government Careers

Government Careers

Government jobs offer stability, competitive benefits, and the chance to make a meaningful impact on your community and country.

Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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